Hey gang-

Leaving for Europe tonight and tried to do a quick test of my UM phone before leaving the US. I usually just check my Balance, which is free. Anyhow, I'm getting the Please Wait message indefinitely and I never get the callback from UM. The phone is logged onto the Cingular network.

I figured I'd switch network to T-mobile, but when I choose to Scan for Available Networks, I get a Network Busy message, so it won't even let me try to switch from Cingular. I'm using a Motorola V188. Anyone else running into problems today? I'm in Atlanta BTW.

Dave

I just tried a United Mobile balance notification from Connecticut. Worked fine. Had to manually switch from T-Mobile to Cingular because in my area it will default to T-Mobile when both carriers are available. Probably just a system glitch in your area.

You may want to take along the landline number for United Mobile just in case the problem persists when you reach Europe:

If you require assistance of any kind, pleas contact our Customer Service.

Opening hours
Monday to Friday, 8.00 am to 6.00 pm (Central European Time)

Our service center is closed on official holidays.

Hotline
From your United Mobile phone dial: 094
From any other phone dial: +423 663 099 911

Online
Email: customer.service@united-mobile.com