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-   -   FIshText shutting down (https://prepaid.mondo3.com/forum/showthread.php?t=10656)

kctopitz 06-08-2018 19:18

FIshText shutting down
 
This probably affects few people, but virtual SMS provider FishText is shutting down. The email notice I just received mentions nothing about refunding credit for users with a remaining balance. I'm wondering if they have any legal obligation to do so, or if they can just keep the money and shut down.

Anyone with any info on this, or if you know another forum where this is being discussed, please let me know.

kctopitz 07-08-2018 11:28

To answer my own question: support replied that instructions for refunds will be sent out next week.

DRNewcomb 09-08-2018 14:57

Quote:

Originally Posted by kctopitz (Post 50330)
To answer my own question: support replied that instructions for refunds will be sent out next week.

I got no notice of this. I have a €5.025 credit balance with FishText.

andy 10-08-2018 01:07

I got no notice either.

I read about it on another forum, and have sent in a support query this evening.

edit: reply this morning saying refund info email next week (same as #2 above)

andy 16-08-2018 12:02

They've emailed some people, again not including me, to say refunds can be claimed after September 7th (end of service on 6th) by email.

I'll post a copy if anyone wants

edit: I've sent a new support query to CLX, to ask that refund info be sent to me and to all accounts.


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