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-   -   eKit Simple Calling in Canada - roams on Bell now (https://prepaid.mondo3.com/forum/showthread.php?t=6767)

PhotoJim 12-06-2011 16:49

eKit Simple Calling in Canada - roams on Bell now
 
I can't remember if I saw it here already or not, but I thought I'd report in case it's news.

eKit Simple Calling SIMs now roam on Bell in Canada in addition to Rogers. Confirmed, just now, in Regina, Saskatchewan (Bell has no native coverage here but it has a roaming agreement with SaskTel and the SaskTel towers transmit Bell's code as well as Telus' and their own).

This will be handy because my main Canadian coverage is with Rogers but we're about to go to Nova Scotia, and the Bell coverage footprint is quite a bit larger than Rogers'. We can use eKit as a backup.

Anyway, I thought I'd report in case this is useful to anyone else.

RTuesday 13-06-2011 01:30

Here in Victoria, BC the eKit Simple Calling (US+Can only version) roams on Rogers (GSM 1900), and Telus (UMTS 850).

The Telus 3G coverage is better than Rogers GSM in some rural areas out of town.

There isn't any roaming permitted on Rogers UMTS/3G ("no access").

Could your Sasktel access be via Telus roaming, rather than Bell? (or are Bell/Telus essentially the same company, for 3G coverage?)

adam917 13-06-2011 04:56

Quote:

Originally Posted by RTuesday (Post 37014)
Here in Victoria, BC the eKit Simple Calling (US+Can only version) roams on Rogers (GSM 1900), and Telus (UMTS 850).

The Telus 3G coverage is better than Rogers GSM in some rural areas out of town.

There isn't any roaming permitted on Rogers UMTS/3G ("no access").

Could your Sasktel access be via Telus roaming, rather than Bell? (or are Bell/Telus essentially the same company, for 3G coverage?)

Same network.

PhotoJim 13-06-2011 19:59

Quote:

Originally Posted by RTuesday (Post 37014)
Could your Sasktel access be via Telus roaming, rather than Bell? (or are Bell/Telus essentially the same company, for 3G coverage?)

My Nokia E63 is displaying "Bell" as the carrier, so I'm assuming it's using Bell's SSID and not Telus'. Not positive, though, as I'm no expert at this. It's certainly not using SaskTel's SSID or it would display SaskTel.

PhotoJim 25-06-2011 12:48

Just to confirm - successful roaming on Bell Aliant here in Nova Scotia. My phone seemed to prefer Rogers, but after a trip along the coast south of Halifax it locked onto Bell and it's been on Bell since, continuing here in Cape Breton.

PhotoJim 27-06-2011 01:57

More information:

Incoming calls work fine via Bell, but outgoing calls are blocked.

I sent a message to customer service this morning and was advised that while incoming calls would work fine, outgoing calls were definitely not supported. The representative was silent on the issue of whether this might change.

I replied encouraging eKit to allow outgoing calls via Bell in future because it would greatly increase the utility of their product. Presumably an incoming call minute with Bell costs the same as an outgoing call minute, and the only issue is getting notification from Bell that the outgoing call is being made so that the account can be charged accordingly. Hopefully this can be done because there are several provinces (NS, NL and SK) where Bell's network kicks Rogers' butt.

Stu 27-06-2011 03:38

Interesting. I will be in Canada tomorrow with an eKit Passport. I will report on whether it works on Bell.

Stu 27-06-2011 14:11

I just remembered that my E66 only has Euro HSPA. It looks like I'll be on Rogers.

RTuesday 27-06-2011 19:40

Ekit works fine for both outbound and inbound on Telus 3G in British Columbia, which is odd if it's the shared network with Bell and Sasktel.

PhotoJim 28-06-2011 01:48

Quote:

Originally Posted by RTuesday (Post 37122)
Ekit works fine for both outbound and inbound on Telus 3G in British Columbia, which is odd if it's the shared network with Bell and Sasktel.

I don't remember if I tried placing an outgoing call when I was at home in Saskatchewan. The phone certainly registers and takes incoming calls. I'm home next weekend and if I remember, I will try it on Sunday and see what happens.

I have a PagePlus phone too (CDMA and roams in Canada) and while it works perfectly in Saskatchewan, it only works for incoming calls in Newfoundland - at least as of 2009. I wonder if that issue is related. Newfoundland is Bell Aliant and so is Nova Scotia, but Saskatchewan is technically SaskTel (although their HSPA network broadcasts the Bell code also).

kenair 20-07-2011 14:50

I have found that texts sent via my E it sim card are not being received my MTS customers in Manitoba Canada.

I also found that if I use the Telus network with Ekit and send a text, the messages gets in a loop and will resend the text every minute for up to 20 minutes.

Ekit - a pain so far!

rfranzq 20-07-2011 20:35

Tell them about it!
 
Quote:

Originally Posted by kenair (Post 37380)
I have found that texts sent via my E it sim card are not being received my MTS customers in Manitoba Canada.

I also found that if I use the Telus network with Ekit and send a text, the messages gets in a loop and will resend the text every minute for up to 20 minutes.

Look up their customer service number on their web site or in your paperwork and tell them. They really can't fix things if they do not know they are broken. Ekit has been around longer than almost all their competition. They will fix things if they know about them. Most people here have had very good experience with them.

cf100 10-02-2012 15:56

Simple Calling - Ekit - GARBAGE PRODUCT
 
I have the E kit Simple calling sim for my Iphone 3GS for your a year, each time I activate my US number, and travel I have issues.

This week I flew to Colorado via Regina. The day before I activated my USA #, the phone would not to on the Rogers network only Telus in Winnipeg, I called E kit customer service, they gave my the usual long list of excuses and things to try, nothing worked.

I change planes in Regina, and have a couple of hours to wait. Phone hooks up to Bell but I cannot dial out.

I am using the 1+pin as told by Ekit.

I get to Denver, cannot hook up to AT&T at all.

Next day I email my iphone guru buddy, he says try the 2+pin password, it hooks nup to AT&T but I cannot callout, and the text messages are 79 cents each and I get a test message from E kit to use 1+pin password which does not work.

BOTTOM LINE - EKIT is garbage and unreliable, stay away!!

123456 11-02-2012 13:11

Did you try this:
Quote:

iPhone
Tap 'Settings'
Tap 'Phone'
Tap 'SIM Applications'
Tap 'Callback'
Tap 'Callback mode'
Tap 'Callback 4'
If you have followed the above instructions and cannot make outgoing calls please tap 'Callback 5' (instead of Callback 4).

or

If the call back does not occur, or if you hear a message saying the call cannot be completed, your handset may not be fully compatible. To resolve this problem, all you need to do is enter the number you wish to call prefixed with *126* followed by country code, area code (without the leading 0), phone number and #.

Example 1: if you wish to call 03 9010 0225 in Australia, you would dial *126*61390100225#
Example 2: if you wish to call 0207-943-2772 in the UK, you would dial *126*442079432772#
Example 3: if you wish to call 213-337-5555 in the US, you would dial *126*12133375555#
Source: http://www.ekit.com/ekit/MobileInfo/help_compatible


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