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-   -   Aldi Talk Expiry? (https://prepaid.mondo3.com/forum/showthread.php?t=3103)

kaydee 28-12-2007 08:06

Aldi Talk Expiry?
 
Sorry for the dumb question, but I'm trying to determine when my Aldi Talk credit will expire. I purchased the starter card and a 30 Euro top up card back in April 2007. It seems that it will expire after 12 months from activation. However, it would seem to make more sense to expire 12 months after the last usage (which was June 2007.)

I won't be back in Germany until May 2008, so I'm trying to figure out if it will still work (12 months after usage) or if it will not (12 months after activation.)

Any suggestions?

Thanks!

Motel75 29-12-2007 14:36

It will. There's no specific expiration date. A court ruling more or less put an end to the practice.

kaydee 29-12-2007 17:36

Great, thanks very much for your help!

Credits often expire in 30-60 days here in Canada, so I'm glad to hear that these won't expire.

Kelly.

razfaz 30-12-2007 17:32

Unfortunatly, Alditalk does deactivate cards nevertheless, one year (plus 2 months while outgoing calls are no longer possible) after the last rechange has taken place.

You will find out your expiry date by dialing 1155, then chose option 1. Most E-Plus cards still expire.

snaimon 30-12-2007 18:50

Does that work while roaming?
 
Quote:

Originally Posted by razfaz (Post 19751)
Unfortunatly, Alditalk does deactivate cards nevertheless, one year (plus 2 months while outgoing calls are no longer possible) after the last rechange has taken place.

You will find out your expiry date by dialing 1155, then chose option 1. Most E-Plus cards still expire.

OP in Canada for some time. Does 1155 work while roaming? Is it FREE while roaming? Will customer care (presumably reachable by 0180 or other service # or via email) know?

Stan

razfaz 31-12-2007 12:44

E-Plus claims the number works from any country for free, where their prepaid cards roam, BUT unfortunatly only the recharge option works in those countries.

German info here: http://www.eplus.de/dienste/8/8_2_1/8_2_1.asp

Alditalk itself only states that the number can be reached in Germany for free.
It also informs about deactivation after one year plus 2 months.
They will send an SMS once the 12 months without recharge have passed. Then you have two more months to recharge. If you don't, you can reach the service hotline under 01149-177-1157 to claim a refund for you credit.

http://www.medionmobile.de/guthabenkarte.php

Anyway, I would call 01149-177-1157 right now from any phone and ask how long the card is active. It may be that you need to provide some identification to get that info.

Hope that helps

razfaz 31-12-2007 13:07

If I were in Canada, I would:

- Wait for the SMS to arrive, and then wait another 4 to 6 weeks.
- Buy an E-Plus recharge voucher on the Internet (credit card).
I've had good experiences with https://secure.verivox.de/cards/index.asp)
- Use the *104*put NUMBER from Verivox HERE# and press send to recharge.
- Write down the date and check if the recharge has worked by dialing *100#

razfaz 31-12-2007 13:40

To take some to the confusion away concerning deactivation a short explanation.
The court didn't rule it to be illegal to deactivate cards (of course), but said it was unlawful not to give a refund in case the card was deactivated. As a result the big companies stopped deactivating prepaid cards, one reason being the logistics involved another reason was the free credit that had shown up on so many older cards. People used different payback schemes to get free money on the cards.
Only E-Plus and it's reselles still deactivate the cards usually after 6, 9 or 12 months without recharge or without use, depending on the reseller.

snaimon 31-12-2007 15:07

Quote:

Originally Posted by razfaz (Post 19756)
E-Plus claims the number works from any country for free, where their prepaid cards roam, BUT unfortunatly only the recharge option works in those countries.
...........
German info here: http://www.eplus.de/dienste/8/8_2_1/8_2_1.asp
Anyway, I would call 01149-177-1157 right now from any phone and ask how long the card is active. It may be that you need to provide some identification to get that info.

Hope that helps

That info should be helpful to the OP.

Seems to me E+ makes it quite clear (see *) that OUTBOUND CALLS from USA and Canada (among others) will not work.

I take it the automated (E+ German) SERVICE NUMBER (1155 as opposed to HOTLINE with an actual agent on the other end) is NOT reachable from another phone?

Stan

kaydee 01-01-2008 02:18

I can confirm that 1155 doesn't work here in Canada.

I tried using the *104*put NUMBER from Verivox HERE# method, using 111 111 111 111 as the PIN number (not a valid number, but I didn't want to buy one and not be able to use it!) The response was "dieser service ist nicht vorhanden" which I assume means "This service is not available." Not sure if it is not available because I didn't use a valid PIN, or because it just doesn't work here in Canada. I was able to retrieve my balance, however.

Fortunately, if they give you another 2 months after the 12 to recharge, I should be fine, since I hope to arrive in Germany before the end of April (unless I run out of my supply of Milka chocolate that I brought back last year). Although I've always found Aldi stores in the past, I may still buy the PIN code on-line before I leave and bring it with me.

Thanks to everyone for all of their help! Now I'm going to try searching for good data rates for a few days in Poland and Romania.

chrget 02-01-2008 12:06

Quote:

Originally Posted by razfaz (Post 19751)
Unfortunatly, Alditalk does deactivate cards nevertheless, one year (plus 2 months while outgoing calls are no longer possible) after the last rechange has taken place.

AFAIK this is not correct. medionmobile follows the same rules as e-plus' traditional prepaid product, Free & Easy -- you get one year of prolonged validity with every € 15 top-up, up to a maximum of 2 years.

The SIM I have here that has been used for 3G data and thus recharged somewhat extensively up until a few months ago is stated as valid until September 6th, 2009 under 1155. :D

Regards,
Chris.

razfaz 02-01-2008 15:13

Sorry chrget, but your info isn't correct.
Check the page, it makes it clear.

15€ gives you one year from the moment you recharge.
Only 30€ give you 2 years. So two 15€ vouchers used on the same only give you one extra year.

http://www.medionmobile.de/guthabenkarte.php

chrget 02-01-2008 16:13

Quote:

Originally Posted by razfaz (Post 19776)
Sorry chrget, but your info isn't correct.
Check the page, it makes it clear.

You do of course realize that the information provided there might simply not reflect the status quo, do you?

It may simply not be official policy.

Like using 3G data, which was never communicated officially by medionmobile -- just GPRS.

Or the possibility of topping up with Free & Easy vouchers.

So obviously things like that may be subject to change at a moment's notice. Which doesn't mean that they're not true.

Regards,
Chris.

razfaz 02-01-2008 17:07

Of course you can base you info on what you think they do or on what they say they do. They deactivated my card (never recharged) in december. So they did what they said they'll do, but who knows. Hearsay may sometimes work and they don't do what they say they'll do. At least I trust that they may do what they say they do, sometimes at least.

Bonnie 14-09-2010 06:40

Hello All and thank you for your posts!
I've been attempting to purchase an ALDI talk recharge voucher on the internet and have not had any luck. I've tried:
https://secure.verivox.de/cards/index.asp
as recommended by razfaz, but cannot see how to get a voucher from this site (admittedly, my limited German doesn't help)
Does anyone have any advice for getting an ALDI talk recharge voucher on the 'net, or is it true that you can only get them from ALDI shops in Germany?
Thanks


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