Question/Help with WIND SIM-card
 

Hi,
in 2 weeks my family will travel to italy for holiday.
So today i undusted my old WIND SIM which i formerly used for MEGA surfing.

Now i see on the 155.it it says " Data Ultima Ricarica 04/10/2006"
That means: on Oct 4 it will expire - but my family will be in italy one week later.

Is the card totally dead then or can we reactivate it (with the remaining 30 Euro on it) when they arrive in italy? If not i would need to recharge it here (i guess the o2-recharge cards will still work, right?)

Thanks for any hints,
Chris

Go for an O2 refill as fast as you can or your card will be totally dead on the 3rd of october and no way to get it back to work.

uh yeah. Thanks. I'll recharge it on monday then (when i am back in o2 coverage).

Chris

In Italy you can recharge the card within one month from credit expiry.
But outside Italy, the card will be dead as soon as credit expires.

Now with Wind the "grace period" doesn't exist anymore, now you can do everything till the 11th month, but if you don't refill it before the 12th the sim is dead, it doesn't matter where you are.

thanks. I recharged it yesterday with a o2 scratch card. They give the full amount of money as balance now without a recharge fee.

Chris

My Wind SIM was coming up for recharge

Dialling *124*4242# I had the menu in English, but only Wind recharges or "easyricarica" options were there. The O2 voucher code wasn't recognised on the Wind option.

Dialling 4242 (while on O2) gave me a menu in Italian, and the second option seemed to be for international, but the DTMF wasn't working earlier, and later on nothing happened at all after I pressed 2

So I logged in to the account and tried with a UK Visa debit card, and it worked, and 2 email confirmations came

I'm sure I read that this didn't used to be possible; certainly didn't work for me a year ago

My recollection is that when I last did this you get emails saying it's worked - but it doesn't.

Dave

Are you sure this is what you dialed to get the menu in English? I tried this, but it didn't work. I would really like to know how to get it in English.

Yes, that number is right. You've to dial '6' in the menu to change the language;)

sorry, I didn't mention that I'd previously changed language on the menu options - as fedeprovenza points out

I'm sorry, but if you could walk me through how to do this that'd be great.

thanks

dial *124*4242# [send]

wait for callback (screen message in Italian); answer

start listening to the menu; don't bother with the whole lot

press 6

another menu means press 1 for Italian; 2 for English

then the menu repeats in English: sms info services 0; recharge 1; balance 2, etc ...

the call is free here, but I wouldn't be certain about everywhere; you can also check the balance by dialling *123#

i think the call is free everywhere

Today I tried this again and it doesn't seem to work; I get an instant pop-up message that the credit card is new or not accepted. But it's a reissue of the same card used a year ago, only expiry date and a couple of numbers have changed

Have Wind ceased accepting foreign cards?

Who knows, it seems they change every month... it's always so complicated to refill Italian simcards with non Italian credit cards :(