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-   -   Who's in Violation of new EU roaming rules? (https://prepaid.mondo3.com/forum/showthread.php?t=2438)

MATHA531 02-08-2007 22:07

Who's in Violation of new EU roaming rules?
 
Have read several articles that on an eu web site, some telcoms that have not adopted the eu tariffs have had their reputations smeared:)

Among those prominently mentioned were O2, T Mobile and Vodafone in the UK; although I think they have mentioned the new tariffs; they were cited for failure to notify the eu of their new tariffs (I think they had to be announced by 31 July to be in effect by 30 August for those who opt in and for everybody unless they opt out by 30 September, subject to correction if I'm wrong.

Interestingly enough, I have seen no mention by Virgin Mobile UK and Orange UK of lowered roaming tariffs.

Have I missed something?

andy 03-08-2007 01:25

O2 sent 2 text messages out, and have already introduced the lower tariff on 20th July

MATHA531 03-08-2007 03:12

Quote:

Originally Posted by andy (Post 16476)
O2 sent 2 text messages out, and have already introduced the lower tariff on 20th July

I didn't make it clear, I'm sorry...in the article I read the British telcoms (O2, Vodafone, T Mobile) were listed as not having provided the information requested to indicate the new tariffs would be advertised and go into effect.

I don't think either Orange or Virgin Mobile have done anything yet.

Effendi 03-08-2007 09:47

This is a table of the Italian situation...

http://i2.photobucket.com/albums/y3/...tariffa_en.gif

I think only Wind and (maybe) UNO Mobile respect the law at 100%.

The good side of Vodafone and UNO Mobile is that they added some non EU countries as well, like Switzerland, Liechtenstein, Norway, IoM, Jersey, Guernsey and Andorra.

unobtrusive 03-08-2007 11:41

When I called Vodafone Greece CS on Tuesday (31st July, one day past the deadline) they had no idea what I was talking about but said they had heard "roaming charges might be reduced after September, it has not been decided".

AndreA 03-08-2007 12:27

pay attention that Tim has a 100 minutes limit!

andy 04-08-2007 22:51

Quote:

Originally Posted by MATHA531 (Post 16477)
I didn't make it clear, I'm sorry...in the article I read the British telcoms (O2, Vodafone, T Mobile) were listed as not having provided the information requested to indicate the new tariffs would be advertised and go into effect.

It looks like the authors of whatever you've read can't be arsed to do any actual research about which companies have informed the EU

Of UK networks, Virgin Mobile has not yet provided info to the EU, but the others are not in default

http://ec.europa.eu/information_soci...k/index_en.htm

MATHA531 04-08-2007 23:09

Here's the article I based the original post on:

http://www.chron.com/disp/story.mpl/ap/fn/5022285.html

Perhaps I misunderstood....perhaps the link Andy posted has been updated since then...

But no matter what, what's going on with Virgin Mobile (nothing on their web site yet either)...

fedeprovenza 05-08-2007 08:11

I'd like to see the new french tariffs after EU roaming rules

Motel75 05-08-2007 12:02

I keep hearing about this EU "name and shame" website showing compliance around menber states. However, search as I might, I have been unable to find it, and the URL is not given in any news reports I've seen. Anyone know it?

EllasDevil 06-08-2007 00:09

Quote:

Originally Posted by SMS from VF-GR
ΜΕ ΤΟ PASSPORT ΜΙΛΑΤΕ ΑΠΟ ΕΞΩΤΕΡΙΚΟ ΣΑΝ ΝΑ ΕΙΣΤΕ ΣΤΗΝ ΕΛΛΑΔΑ ΜΟΝΟ ΜΕ 1€ ΕΠΙΠΛΕΟΝ ΑΝΑ ΚΛΗΣΗ. ΕΝΑΛΛΑΚΤΙΚΑ ΑΠΟ 29/8/07 ΜΙΛΑΤΕ ΜΟΝΟ ΜΕ 0,58€ ΜΕ ΕΝΑ ΤΗΛΕΦΩΝΟ ΣΤΟ 13830

This is a sms I recieved from Vodafone Greece a couple of days ago, it says:

With 'Passport' you can call from abroad as if you are in Greece with only 1€ added per call. Alternatively from 29/8/2007 speak for only 0,58€ with one call to 13830 (Vodafone Customer Care).

I might give them a call to see what it's all about.

fedeprovenza 06-08-2007 16:41

Passport is an european tariff created by Vodafone to call from abroad with the same own national tariff with 1 euro added. It's not bad even if it's very expensive to call only few minutes

maccoy 06-08-2007 22:02

Quote:

Originally Posted by fedeprovenza (Post 16531)
I'd like to see the new french tariffs after EU roaming rules

http://www.arcep.fr/index.php?id=9369
I think that some tariffs are not compliant with Eurotariff (the maximum amount should be 58,6 and 28,7 cents, but some operators decided to ask 59 and 29 cents a minute).:nono:

fedeprovenza 06-08-2007 22:19

Great Transatel!! Only 46 cent/minute. Very good.

andy 07-08-2007 17:24

Quote:

Originally Posted by Motel75 (Post 16532)
I keep hearing about this EU "name and shame" website showing compliance around menber states. However, search as I might, I have been unable to find it, and the URL is not given in any news reports I've seen. Anyone know it?

I suspect it may have been a previous version of the page I linked, though the American article was only a day earlier than my view of the EU page

If you looked at copies of the ERG info I saw, you'd be surprised anyone sent stuff in on time.

Motel75 09-08-2007 13:08

Quote:

Originally Posted by andy (Post 16602)
I suspect it may have been a previous version of the page I linked, though the American article was only a day earlier than my view of the EU page

If you looked at copies of the ERG info I saw, you'd be surprised anyone sent stuff in on time.

Yep, many thanks. You already posted it, but when I looked at it earlier it wasn't working for some reason (for several days), but it seems to be fine now. Just in case anyone missed it, it's: http://ec.europa.eu/information_soci...k/index_en.htm

andy 24-08-2007 10:57

On Wednesday the ERG sent out a second release of some guidelines. These are also available on their website until September 5. It contains such bureaucratic masterpieces as this:

Quote:

Charges in currencies other than the euro

The relevant exchange rate for charges in currencies other than the Euro for
the first 12 months is the one quoted in the Official Journal for 30 June 20071
(and for following years on anniversaries of that date).


The charge limits for the Eurotariff and the wholesale average charge should
be calculated to the maximum number of decimal places permitted by the
official exchange rate. This sets the maximum that can be charged in the
national currency. Providers may wish in practice to quote charges in whole
numbers of currency units, especially at the retail level, although this practice
is not compulsory. In this case, the numbers should be rounded down.
Rounding up of these numbers to above the level of the relevant cap is not
permitted under any circumstances.

- which basically says that for instance a UK network might charge me 35p or 35.47p, but not 36p, or whatever the actual numbers happen to be.

And this is nearly a month after the deadline for the networks sending in the tariffs ...


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