Anyone get a new Yackie Sim?
 

I received in the mail today a new black yackie sim along with a letter saying it has new features. It also states in the letter it works for data and also that it has a mobile to mobile rate anywhere in the world for .59c and to landlines for .39c. Anyone receive any of these new sims? And if so why are the prices that are stated on the letter not reflected on their website?

No. Did not receive it yet. Is this new sim functional? The current sim is not working. They did post something in the news section of their website though.

Heres a picture of the new sim. Im going to attach the new docs that came with it also in the next post. This new sim has a UK phone number where the last one had a US one.

Heres the page that has all the details on the charges. BTW, I tried using the sim to send out a txt msg but it failed. This may be due to me not having a balance on my old sim, Im not sure if the accounts are linked or not. Calling the number on the sim didnt do much, didnt even really ring, just like half a ring and silence. Voicemail didnt pick up or anything. So who knows whats going on.

So, they actually sent a different number from what you had. That makes no sense at all. Most of us in the US jumped on the yackie bandwagon because thay had a US number. There is even a mention of free incoming calls in the details page you posted. I wonder if they are going to a completely defferent route.

Hello

The NEW Yackie SIm will keep the same features than Yackie One
this mean, Your incoming number who can be selected between 40 countries

BUT you have also a UK number who can alloud you to have the Incoming Free.....

You receive a call on your US, FR, Sueden, italian number, you have to pay one incoming fees ( flats fees every where in the world, excepted where you have a RPP Surcharge, but this surcharge should be less than before with the Linku System)

You receive a Call on yoru UK number, your incoming call are free....

Conference call, DATA availlable, Scratch card availlable, Credit card over the air, and many many services and contents will coming in the nex few weeks

You are still off course keeped the Package with yoru Voip account who are using the same incoming number ( and how many you want ) who can offer you to receive a Fax on your number, to receive your call on your computer or on your GSM Wifi

We open simultanetly Yackie Europe with for the management a team coming from a Major MVNO, we open Yackie australia, Malaysia and Canada

The shipping and supposrt will be made from this area

The Yackie Phone ( 4band ) will be availlable in June

One advertising campaign will start also in june....

Yackie......To be continued

Nice the Yakie service but you can do this yourself using a manx sim card.

Get an account at www.pbxes.com (free)
This is a virtual pbx.

Get yourself a sip number, for example www.stanaphone.com gives you a free New York number.

Configure pbxes.com using this number.

Get credit for a sip/voip provider. for example I am using www.voicetrading.com (for busnisses)
The will let you make calls to the Manx mobile number for 10 eurocent per minute (1 sec billing)

Now forward your stanaphone number to the manx number.

This way you can receive calls on your fices line, forwarded to your mobile at only 10 cents per minute.

Even better you can get a UK, German or any other sip DID number and configure this on your pbxes account.

When paying 10 euro per month pbxes also offers a callback service and you can use this to call youself. pbxes calls you back at 10 cents per minute and you get the pbxes dailtone to dial out at low rate.

This service is much better and cheaper and you have more control yourself.

So, I am assuming you will be mailing the new sim cards to all current customers then. If so, you be transferring any credit on the old sim card to the new one I suppose.

Also, have all the billing problems been resolved? That is, if I make or receive a call on my yacki sim, I will be billed exactly as stated on your website.

Yes boss man....you will have your credit back and prebably a little more

and yes for the billing and yes for your others questions if you have some

and for BBob, we dont create any thing, we just make the thing easer..

with us, no need 5 systems and lond setup ( i remind you that most of the customers dont have yoru experience and skill )

You have a good sense of humor, make things easier.
What I read here in the forum does not look like making things easier.

I do agree that what I wrote is not for the novice user. It just shows that there is an alternative to have your own fixed US, UK or other country number and have that number forwarded to your mobile of voip phone.
Also receiving costs this way is a lot lower. You charge a lot more than the 10 eurocent / 13.5 dollarcent to receive calls.

I would advice anyone that has a bit of computer knowledge to go the do it yourself way. This way you can have your own fixed numbers in US, UK and other countries.
Choose your sim provider and forward the call to this provider. Whenever the provider goes offline, which seems to happen here lots of times, just pick anotherone and have pbxes.com forward it to that number.
You only hand out your fixed number so people call you on that number. Whenever there is again a sim problem you just switch sims and you can still be reached.

You seem to be on your third system so far

It seems you only actually post here when you have something to promote, but when people have described problems, you just read their posts and go away.

So perhaps you aren't yet qualified to patronise us.

Oh no...
 

... not again! They're back?

Only time will tell if anything has really changed.

If anyone else that had the old yackie sim received the new one please post here, also if possible, post your experiences.

I have not received my new sim yet, but from the updated users guide, it seems like they are going a different route. Quite a number of things are similar to the IOM sims. There is even mention of a UK number, so...

http://www.yackiemobile.com/files/userguide.pdf

Edit: The rates are now totally different. http://www.yackiemobile.com/main/rates/

Looks like they couldn't get past some of the issues they had with the Israeli SIM or perhaps that the Israeli company had with them? We'll watch what this may portend for Celtrek (if anything).

And I dare to say that $0.49 outgoing and free incoming in most covered countries (including all EU and many non-EU European countries) isn't that bad.

As to the UK number - on the recharge page: https://secure.yackiemobile.com/main/recharge/
you'll see "UK Phone Number (4476...)" :-)

I don't think I could put it better myself

Take from the link to their service manual.

"Our SIM Cards have a fixed service life of ten month. However, they can be extended
for an additional year, by paying a renewal fee."


"Receiving a call, anytime ( on the UK number )** FREE

** You will have for yourincoming call and your outgoing call a local surtaxe in this Countries due to the RPP rules, see bellow the surtaxe fees"

It does not state if the incomming UK numer is a mobile number or a fixed number.

In the past yackie offered the option to have a fixed number in several places in the world and this would ring on your mobile. This would although not be for free and on there site I can't see this option or cost anymore.

All in all the question is how long will these sims last this time. It does not seem a reliable solution to me.

For this reason I have setup my own system, including call-back and incoming fixed lines. This is a better and cheaper solution.

Maybe you don't like the product, but there is more information than this on their website

The SIM has a mobile number, according to a link in very recent post on this thread, and the DID number costs are also clear enough - $9 set-up fee, $9 a month, and "Sorry, this functionality is momentarily closed. "

Yes I see the link now. So Yackie is just another service now like all the other companies offering a +44 mobile number.

It's not about to like or not to like the product, it's more about how reliable a provider is when they are changing there service everytime or when a functionality is momentarily closed.

Yes, according to http://en.wikipedia.org/wiki/UK_tele...numbering_plan
+447 is for mobile phones, pagers and and personal numbers and +4476 in particular is for UK/IoM pagers and IoM mobile phones. I don't know if pagers still function in +44 but definitely it's not a landline number.

NONoo

Yackie is not.....yackie is Still the same Service

YOu can select one Number from 40 countries, AND also using a UK number

So you can select YOUR incoming option

You use the UK number , your incoming are free

You you a DID number, Your caller will not pay anything ( local number and call ) and you will pay 0,39 $ flat fees.....

Add to this the Voip account and soon a coverage with 130 000 Hot spot....and you still have the best solution

We have also the DATA roaming

And very Soon....the content and valet service

Yackie....to be continued

Well that is a pity, as most of your users were hoping for an improvement

How do you manage a flat 39c connection fee for forwarding to a UK mobile? Or did you mean 39 cents per minute?

Some of us can manage to reach these numbers for a quarter of that

good question 39c per minute or 39c per call.

I think they mean 39c per minute and this is not a cheap solution. The only thing they are doing than is to forward a voip did number to the UK mobile number and asking 39c for this.

This forwarding can be done a lot cheaper as I explained several times. Calling a UK mobile number should not cost more than 10 to 20c per minute.

So Yackie's service is not really that cheap. Also the prices they are asking for their voip did numbers are very high. This is although normal there are huge diffences in voip did numbers. For some providers you can get them for free, or pay a low fee.

For example a dutch did number cost me 10 euro per year, a belgium did number only 15 +10 (credit) per year. UK numbers can be free (when living in the UK) US number (new york) Free, Italian number Free, there are more examples of the free or low cost did numbers.

The real question is how low will they keep this card working before switching to yet another card.

Andy I know that you think my system is complicated but I can swtich card, providers and my system still works. It's just not for a novice user. Also it is part of my total office call systems which works on voip and mobile.

I think you still not understand

strange for some professional peoples of the GSM world

OKI

i will repeat again

Yackie

One SIM

One outgoing rate = 0,49 $ from every where ( excepted from the RPP countries ) this is simple ?

One incoming rate IF you use the DID selected from 41 counties for your incoming calls ( you select a french number, a US number, one spanish number, and your correspondant call you ON this number, NOT the UK 4476 provided with the card.....and you will pay 0,39 per minutes for your Incoming calls in any countries ( excepted again the RPP countries where you will have to pay a surtaxe )

AND you have also the possibility, if you provide the UK number to your correspondant, to have your incoming calls free

Exemple

You buy a SIm card with a US and a French number....for your friend and your family, when they will calling you to this Number, you will pay 0,39 $ per minute for your incoming calls

and if you give the UK number to your clients, or any one, they will pay a surtaxe because the UK 4476 is a premium number, BUT your incoming calls will be free......

Do i make this more clear ??

Yackie is the global solution

You can select how receive your calls by providing the UK ( incoming free ) or any number selected ( incoming 0,39 )

and off course if you have a GSM Wifi.....incoming are allways free with the DID number by using your Voip Yackie account attached to your SIM

Have a great week end

Just want to mention that I received the new yackie sim. Can't really test it right now because it has $0.00 credit balance. The credit I had on my old sim did not get transferred over. Somewhere in the thread YackiMobile mentioned that the credit should be transferred over...it did not happen so.

We have stoped to work with Linku, the israeli solution because their services and products was not relieables, they maybe are partner with orange...but i dont see any future for their solution

We will open one European and australian subsidiaries with some real professional from the Mobile GSM world, our technologies now is one of the best and our partners beetween the most efficients of this business

Let's see what the next week will bring for our customers and see if the quality and the services are on the " Rendez vous ".....

We see every day a new company coming with the new revolution....
and many advertising.

On the paper, anyone are the best....like any business we will see in in few months....who will still be in this GSM business

We will not make any advertising here, because some peoples acting in this forums are also in the board from one other company, and we will allways have this in front of us, we will let the clients be the judge.

I know we have the right product, so we dont have any doubt.

this is a long run business....i hope to see all of you in our customers.

cheer

Yackie, i fully understand you and you only confirm to me that your service is expensive.

Like any other provider receiving a call on a +44-76 number is free of charge in lots of countries.

You also offer voip did numbers that are forwarded to the +44-76 number. To forward this call you are charging 39 dollarcents per minute.

Now like Andy said this is VERY EXPENSIVE.

Forwarding this call should not cost more that 20 cents and even 10-13 cents would be a normal price.

I am using www.pbxes.com the same way you are offering your service. I have voip did incoming numbers that also get forwarded to my mobile +44-76 number at 10 eurocents / 13 dollarcents per minute. Your forwarding for 39 cents is just too high.

You wrote: We have stoped to work with Linku, the israeli solution because their services and products was not relieables

So when you decided to use Linku was their service reliable ? or did you just take them to offer a product.
Again your new provider is even better, but maybe in 5 month's he is not good enough and you will come up with yet another better solution.

Yackie the only thing I really hear is just marketing.

I've suggested before you've hardly earned the right to patronise us, especially when it should be noted that we are the amateurs and you supposed to be professional

bbob and I both pointed out that we can arrange incoming diversion and outgoing calls cheaper than your prices, which doen't earn us the chance for you to treat us as idiots.

And yet again, you promote the product but blatantly ignore someone pointing out a problem, a SIM card with a lost credit balance that hasn't been transferred from the predecessor.

As well as changing SIM, you appear to be on your third DID supplier. Until you've stopped this using this forum's members as involuntary beta testers and costing them more than they should be paying for your intermittent service, and blaming other parties, then try adopting some due humility.

by now we saw that Yackie is on the business since months (or also more than 1 year) but still most people hasn't been able to receive a single call... that's not what I call a reliable service...

I'm sorry but it seems that almost all your messages ARE of the advertising-type and the clients here already judged very negative your offer, which is expensive and unreliable. You keep on advertising instead of solving the problems, that's not a very good way to work, at least looking with the eyes of a customer

Just FYI, if you had credit on your old sim consider it history. It's either they could not transfer it or they just killed all the old sims without keeping track of the credit on them. I am 100% sure of the credit on my sim. Even made sure as soon as they announced thet all services will be suspended.

Anyway, here is the response from the yackie folks regarding the credit on the old sim.
-------------------------------------------------
Please reload there is no available balance at this time.

Regards


EDIT: I do not plan on reloading this sim and have it wiped out again. So, it will sit on my desk and gather dust for now. My freeGlobalSim and UM sims will suffice for now.

Sounds like "throwing good money after bad" to me.

Anyone get the new yackie sim?
 

I also received my new yackie SIM.You seem all to have bad experience with this one , but it is not my case.I had credit on my old SIM which was transfered to my new one, even with an extra.For the price you might find it expensive, there are different ways as explained previously to reduce the cost , but it seems complicated to set up for a novice. A part from that I had a local number atttached to my old SIM, I have been told that I will keep the same.At the moment it doesn't work (the line is always busy).I send an e-mail the support and they answered that they'll fix it.I'll inform you of the issue.

never again
 

Today i also got the new card with zero balance on it. There had been some bucks left on the old card so i asked them some questions. And finally really pissed me off even though i am usually quite happy about testing new technology. I will post all the emails and replies here so you can get your own opinion:

Hello,
> i received my new SIM-card today but all the old balance is gone. Will
> you still recharge the cards with the remaining balance from the old system?
>
> Furthermore there is some information missing:
> 1) In which countries is GPRS available?
> 2) what are the GPRS settings?
> 3) what happens with the old DID numbers? Do we get them switched to the
> new cards or will there be new ones assigned again (would be my 4th
> number then....).

Yackie reply:
Since this a new system I don't have any records of the reminding time on
your SIM, you will have to purchase some credit online, the old did will be
added to your New SIM we have started this but for now you will have to use
the UK number which has FREE incoming calls. Also I will have to find out
about the GPRS services, it might be and I will let you know.

my reply:
In other words you deleted our money without notifying us before that
> the money will be lost. The old SIM was switched off before the new SIM
> arrived and was activated. This alone is totally not an acceptable
> behaviour for a serious company. If you switch off the old system you
> have to save the customer data and establish a new running system
> before.This even forced me to buy a new SIM card for our last business
> trips.
>
> This is in total absolutely not acceptable.
>
> Until now I spent quite a lot of time to test your SIM card, talked for
> long times with the customer care, got several different did numbers and
> always had wrong billing on the old card. Since you started the VoIP
> service the DID forwarding didnt work for several times and it was
> always a long way for your customer service to get the service back
> running. If you now have no way to get at least the remaining balance
> back on the new card I will for sure not use this "service" again for a
> single cent.

Yackie reply:
The only airtime that we showed purchased in our data base is when you ordered the card in June 2006. There were no purchases after this and that’s why we were unable to load your card. We can add some airtime to your card, but if you rather return the card to our address, you can do this regular mail.

my reply:
yes, there was no more reload as the card did not work most of the time. There was still balance left from the initial purchase.
Its not the 8 $ which still had been on the card that annoys me. Its the whole procedure that your company shows that makes me belive you are 100% unreliable.
I will return the SIM-card to you and hope this sad story comes to an end with this.


I already put my SIM back in the envelope and will drop it in the mailbox tomorrow.

Chris

I had a similar correspondence with them. I cannot believe their customer service! Here is my correspondence from yesterday. I will not be contacting them again.
------------------------------------------------------

1st email from me to yackie:

The balance on my old card was not transferred over. can you please look into it and make the appropriate changes?

Response from yackie:

Please reload there is no available balance at this time.

Regards



2nd email from me to Yackie:

Yackie Mobile,

This is not the first email I have written regarding why credit available on my old sim was not transferred over. I expect that you'd be able to check your records and verify that.

At this point I am not satisfied with the kind of response I have received regarding this issue. If anything it should be admitted that a mistake was made and should be corrected.

response from Yackie:

Good Morning,

As I told you before we are checking on this but it takes time because we have to check the system for airtime ordered and this will be resolved ASAP but I can’t just add credit to your account because you said that you have a balance. This has to be checked through the system. Your DID will be added but you can use the UK number for your incoming call until all the numbers are uploaded to the accounts. Ones we have the record of airtime order and what was processed then we will add the balance to your SIM card.

Kind regards

Yes, i cant belive that any serious company switches off a old system before backup of the data. And if they say that their carrier switched off the SIM cards then it just seems that they didnt pay their bills.

Oh well, i dont want to spend more energy on this issue. I just kick the SIM away and forget them.

Chris

Shyme:

"I also received my new yackie SIM.You seem all to have bad experience with this one , but it is not my case"

"A part from that I had a local number atttached to my old SIM, I have been told that I will keep the same.At the moment it doesn't work (the line is always busy).I send an e-mail the support and they answered that they'll fix it.I'll inform you of the issue."

So you have no bad experience, but your local numbers don't work.

Yackie reply:
Since this a new system I don't have any records of the reminding time onyour SIM, you will have to purchase some credit online, the old did will be added to your New SIM we have started this but for now you will have to use
the UK number which has FREE incoming calls.

The DID seems to be another problem and you would expect that when sending out new sim cards they would update the DID directly for these new sim card.

But is seems useless, yackie can not be considered serious. I just does not look good giving out yet another new number to customers or having customers call you on a did number which does not work.

The do it yourself way is indeed not for a novice user but is more reliable and cheaper.

Does anyone here have their account information to successfully login online? I dont have any and would like to access my account in order to see if my credit remains. Anyone know?

The new account page is under construction. So, you can't really see anything. If you are talking about seeing your balance on the old card. AFAIK, it's no longer possible since they deactivated all those IDs. As for the new sim card just dial 187 to get your balance.

The website says that you have to email them regarding the account information as the web interface doesnt work yet.

Chris