Top-up a T-Mobile UK Pay as you go SIM Card abroad
 

Hi! :-)

I've got a problem: yesterday I received a T-Mobile sim card, without any credit.
Now I'd like to topup it, but the customer care tells me that I have to go to UK and buy a voucher. If I don't topup my account in 6 months, they deactivate it.

What could I do, now?


Thanks guys!


callfan

I had the same problem with O2. The eBay seller that sold me the SIM card was willing to buy me a top-up credit so I went about it that way. You can also buy top-up cards on eBay outright through auction listings.

Yes, I could buy top-up voucher on eBay, but I'm not sure it's a good thing.
I don't trust so much eBay sellers...

you could try calling up cust services to register a credit card and see if they accept that as payment?

failing that send them you address see if they will send you an etop up card, assuming you can use those in italy!

That's what feedback ratings are for.

Find someone with a 100% positive rating (or at least high 99-point-something) with at least 50 positive feedback and the risk is near-zero. I've bought lots of stuff off eBay.

If you see someone with a 96.3% rating, they annoy a lot of customers, so avoid them.

All my virgin UK topups were bought on ebay-UK without any problems. Usually at a discount too.

What kind of discounts??

I meant a discount off the face value of the card. For example, I have never paid more than 17.50 pounds for a 20 pound topup voucher. This is the card that I use for my GPRS access while travelling (primarily because they charge the same 5 pounds/meg roaming or not), so I have had to buy quite a number of vouchers on ebay.

The credit card method would depend on whether they will accept foreign ones, but I assume that was already tried on the website.

It looks like e-top up might work, and there is probably one sent with the SIM(but how many T-mobile logos will you see?)

"You can use your E-top up card in Spain, Ireland, Greece, Italy and Portugal. Just look out for the E-top up logo and the T-Mobile logo. "

http://www.t-mobile.co.uk/personal/p...ay-by-e-top-up

- but registering the e-top-up card to the phone might be tricky - it says dial 150, but did that work from abroad? If you need to call them again and if it is cheaper to a landline, +441707315000 and ask to be transferred to the call centre

No, the Etopup card is in the pack, with sim card. I've already got it. Or, i think it's the pink card with t-mobile logo. Or not?

If it's that, it's ok, but I've never seen "the E-top up logo and the T-Mobile logo" in an italian shop!

I've tried to write an email to the Customer Care...

Just saw your message Callfan - I used a German T-Mobile voucher to top up my mother's T-Mobile UK prepay account late last year. I got a sensible rate of exchange too.

Vodafone also allows this facility, albeit only in Europe.

Orange doesn't support this facility.

I thinkyou can also top up a T-Mobile prepay account online via the www.t-mobile.co.uk Web site.

Hope this info helps... Steve :)

You know..I just thought of something.

We could all really help each other by volunteering to get top up vouchers for various operators in our naitive countries, providing via e mail the number, and utilizing pay pal.

Attention Effendi and/or whomever...what about setting up something like that...we have lots of people say in the UK who can provide top up voucher numbers and/or Italy who can provide Italian top up voucher numbers and payments can be made via pay pal.

Sure, I'd be happy to anyone that needs help from the UK (or an Estonian SIM) like Jibku kindly helped me out with the NRJ French SIM.

Thank you mrbarlow...! :)

What amounts of recharge existing now? 5 euros, 10 euros ecc...

Thank you!!!

I can help with Canada too, at least the providers whose cards I can get in my area (Saskatchewan). I can get Fido, Rogers, Telus and SaskTel and presumably Bell cards. The first two of those are GSM. The rest, well, pretend I didn't mention them. :)

In the uk we don't use the Euro we use the (gbp) £ (sterling!) umm i think on there website you can top up almost anything from £5 to £50! check on there site for details

http://www.t-mobile.co.uk/personal/p...oad/topping-up

check this page out for options mmmkay

(ps the euro is a silly currecy :-p)

I have a shop just around the corner from me (in Greece, that is) that claims to top up foreign PAYG cards. T-Mobile and Orange are both listed. I wonder how they do it?

yet! ;-)

Unobtrusive, where in Greece are you? There are retail outlets in Greece who do supply foreign prepaid top up vouchers after entering into deals with those operators.

There are also unofficial retailers who just source top up vouchers from foreign countries then sell them on to customers after marking up the price slightly to make a profit.

I'm in Athens. I'm not really worried so much now. I just wanted to be able to credit my T-Mobile SIM so that I can make calls soon after getting off the plane but I see that most airports have a place to buy top-up's just after passport control anyway.

I have the same problem with my virgin uk
I don't find any shops that has the top up's logo
In Italy it is very difficolt to find it!

callfan se lo trovi fammelo sapere che ti rimborso, uguale per me! scrivimi al fstones@alice.it
traslation
callfan if you find it, tell me! write me fstones@alice.it

I'n new to this forum and pleased to see this discussion.

I live in Canada. I use a T-Mobile UK prepaid sim card in Europe, but I have trouble topping it up, since T-Mobile UK won't accept payment via foreign credit cards.

If I am going to the UK, of course no problem. If I am going to Europe, then it's been difficult. I think some of you have said that one can go to a T-Mobile outlet on continent (or at least in Germany) and top-up a UK card. If that's true, then I'm in good shape for my next trip. If not, then should I look to buy a card on e-Bay? Are there other reliable outlets?

inquisitor (who else...) posted a link not a long time ago with a site that seems to offer top-ups for LESS than their nominal value!

Cheap Mobile Phone Top Up

Maybe somebody can try it (usual disclaimer applies: don't know anything about this site but I would and will try it probably eventually if needed)?

I recently used the site to top up an Orange UK sim....no problem whatsoever......

I should once again mention that PayPal is sometimes an option to top up mobile phones. If, however, it is only possible to use a PayPal account from that country, that's still not a problem - just create one (give the address of a hotel, friend, etc.), and then pay into it from your existing PayPal account (remember to include a little bit more to cover PayPal fees), and then use the new PayPal account to pay for the top-up.

WARNING! I know you are absolutely perfectly well intended but this might be shockingly bad advice and can very easily make you lose access to your money! It depends mostly on what country you use for the destination paypal account but for example for US (and surely for other) here is what happens: you send very happily the money and then you can do nothing with them!!! The default "sending limit" is ZERO and you can lift it ONLY by adding a (local) bank account!!! You can't send money anywhere, you can't buy anything with them, anything you sent to the destination foreign account is just stuck forever!

Yes, I should have qualified that. It worked fine for me in Italy, and - if nothing else works - it's worth a try with a small amount of money first (that you can live without) to see if it works. But some places do require a local account or similar - AFAIK, PayPal does tell you that the account is not able to send money, though. Caveat emptor.

If anyone can buy me an Italian 3 sim card and load it with some credit and send it then i can return the favour by doing the same with a UK sim card of their choice.. PM me if anyone can help!