Sorry if this has been asked before. I did look, really I did!

Can you register for a Toggle Mobile "local number" in a non-Toggle Mobile country? For example can I register for a Denmark number while I am still here in the US? I do have service on the phone and can receive incoming phone calls. And have 11 Euros of credit.

Every time I attempt to register I get this error:
Subscriber cannot have more than 8 local numbers

And then in a few minutes I get a text message that says:
"Registration Failed Pls try again"

Not a huge deal as I can wait until I actually arrive, but I was hoping to already have it working when I landed.

Subscriber cannot have more than 8 local numbers
 

So whoever is going to answer this will know: Do you have 8 local numbers already?

I only have the UK number that it comes with. No others.

toggle mobile

"If travelling to any of the toggle mobile countries excluding the UK make sure
you register for that country before you travel,"

Yeah, I'm not going to travel to the UK to register for a Denmark number :D

I've emailed Toggle Mobile customer support. I'll see what they say.

Well I tried a few hours later and it now works. So yes you can register for a local # while you are in the US. :D

It sounds like some temporary glitch.

The numbers on mine were all added before arrival in the relevant country, and they work for incoming calls straight away when added.

On a separate point, on the most recent trip to France, a couple of months after the first so with a different number, the SIM would not connect to the network from automatic identity mode and had to be done manually. Has anyone else seen this?

I had something similar happen. I purchased two SIMs. First SIM worked just fine and registered with the network. Put the 2nd SIM into the same phone and it would not register and I left it on for over 12 hours. Ended up having to use the SIM Toolkit to force it to Roaming mode in the Toggle menu.

Which was also a big pain to use the SIM Toolkit because Android seems to have some sort of bug and only displays the SIM Toolkit app if the SIM has a PIN active. Once I setup a PIN on the SIM though and power cycled the phone I could then use the SIM Toolkit. This was on a Samsung Galaxy Nexus running Android 4.3.

FYI vectonemobile is now a competitor of this offer

I'm not sure how competitive they are in the Toggle Mobile "local number" countries. Outside of those countries they are competitive though..

But Toggle Mobile seems to be a much better deal in their "local number" countries.

For example in Denmark and calling within Denmark costs are:
Toggle Mobile: 3 pence/minute to landline, 9p/min to mobile, 9 pence for outgoing SMS, 15 p/megabyte data, and free incoming calls.

Vectone Mobile: 24 pence/minute outgoing calls, 8 pence for outgoing SMS, 45 p/megabyte data, and 7p/minute incoming calls. If you use "Smart Roam" (a callback service) than outgoing calls drop to 14p/min.

Now in countries like Czech Republic and Hungary that are not Toggle Mobile "local number" countries than Vectone has slightly better rates overall. Vectone rates are the same as above but Toggle mobile in Czech Republic & Hungary is: 23 pence/minute to landline and mobile, 7 pence for outgoing SMS, 67 p/megabyte data, and 19 p/min for incoming calls.

Maybe I'm missing something. I didn't spend a lot of time on the Vectone website.

The addition of another phone number (which has already been available for some time) isn't anything to do with another SIM identity, but like a call diversion.

It's not really aimed at roaming use, but for UK visitors or immigrants who like the SIM for its cheap international rates to also be called more easily from their home country on a number local to there. When those people were visiting friends and family they'd still be more likely to use a local SIM.

What's nice is virtual numbers which can also handle text messaging. I suspect in a couple of years, this will become the norm.

Lycamobile Netherlands is switching MNO partners, from Vodafone to KPN: Dutch MVNO Lycamobile migrates to KPN network

As Vodafone NL also provides roaming outside toggle countries to all toggle SIM cards (including those issued by Toogle UK), I wonder if this move and the earlier dispute between Lycamobile and Vodafone ES will sooner or later also put an end to the "global" roaming service provided by Vodafone NL.
In any case it shouldn't be too difficult for toggle to replace the global roaming IMSI from Vodafone NL with some other operator's.

Maybe it is related to the recent rumours of a brand new toggle sim (and website revamp)?

May I ask where this rumour comes from?

I hope that this isn't only a boutade to increase the interest on Toggle.

Quote:

Originally Posted by inquisitor (Post 43939) Lycamobile Netherlands is switching MNO partners, from Vodafone to KPN: Dutch MVNO Lycamobile migrates to KPN network As Vodafone NL also provides roaming outside toggle countries to all toggle SIM cards (including those issued by Toogle UK), I wonder if this move and the earlier dispute between Lycamobile and Vodafone ES will sooner or later also put an end to the "global" roaming service provided by Vodafone NL. In any case it shouldn't be too difficult for toggle to replace the global roaming IMSI from Vodafone NL with some other operator's.

Reading the two articles one sees a pattern of Lycamobile amassing debts to operators and then switching to other operators. Not a long term sustainable pattern. You run out of operators to run to.

US numbers are now available.

Furthermore I received a txt this morning, which left me a little nervous:
15p for a local call as opposed to 3p so far? However, the website doesn´t confirm the price change. Maybe the SMS was wrong?

I received this message without requesting a new local number, by the way. It arrived "just like that".

Using toggle/lyca seriously requires nerves made of steel! :(

US Numbers are now available :D

Very cool. I may not have to use localphone.com anymore to forward calls to the Denmark phone # I had got.

Nice! I've just successfully registered an American number which has an area code (201) from Hudson and Bergen counties, NJ. It was assigned within less than a minute and was also immediately available for voice calls and SMS.

And I also received an SMS informing me about the clandestine price increase:

Good morning,

did you already effect a call? Does it show in the itemised billing? Are they serious, or is this (I hope so!) an error?

Rgds, Christian

No, I haven't placed any outgoing call to verify the price increase yet. But I assume it is not an error as it would be in line with Lyca's spivvy custom to change tariffs randomly without any advance notice and furthermore not to communicate tariff changes adequately. At least Toggle's website still shows the old tariffs.

I got the same text in the Netherlands, however all calls placed between 9/2-3 were still rated at 3p/minute.

Also made some calls, all charged at old rates.

Yet another incident which makes me wonder about the reliability of this provider. Unfortunately, like this, I will never turn thin into my "main" card, although I would like to do this if the offer was stable and reliable. :confused:

Regarding the SMS with new tariffs, I haven't got one of these, but my mobile was switched off the last days. You should consider, that a mobile phone call within switzerland with all providers cost between 0.25 and and 0.70 CHF, a call abroad from a swiss mobile phone cost between 0.40 and 0.70 CHF. Considering this, 0.15p is still a decent price.

Beside that, 0.15p seems to be the regulated EU pricing for mobile phones within the EU. As long as they can keep the free incoming calls, the card is still a bargain, specially for Switzerland, as most european providers doesn't charge Switzerland as a EU countryè

BK

Well, compared to Swiss tariffs toggle was indeed extraordinarily cheap but Switzerland can't be a benchmark for most EU countries, where mobile terminations rates are in the lower single-digit cent range and where a final subscriber price of € 0.18/min is definitely expensive, at least for domestic calls (e.g. that's 100% above the usual € 0.09/min most German prepaid providers charge).
Though I always had reservations towards Lyca and toggle due to their questionable business practices I actually hoped toggle could one day become my primary SIM where I would also import my German number to. But given the absence of data packs for toggle countries, the recent clandestine drastic price increase and their continuing trouble with Vodafone, which some day could perhaps affect roaming service outside toggle countries, I will not commit myself to them.

It's a pity how toggle is failing to market this promising innovative platform properly. There's a huge market for cross-border SIM cards with competitive tariffs and the capability to assign extraterrestrial numbers but with such a track record of bazar-like pricing policy, unkept promises and unreliability they will never attract high-volume users, especially not those from the business sphere.

As of EU-regulated tariffs I am not aware of any other fixed prices than those € 0.24/min (excl. VAT) for outgoing calls to EU countries and € 0.08/min (excl. VAT) for incoming calls - both applying only while roaming within the EU.

It's been my primary SIM for Europe for a few months now.

I think I'll even cancel the number I've had for the past 10+ years with another provider.

Now with the US numbers people can call us for free (many providers don't charge for calls to US) and we can receive the call on our mobile for free in more than 20 countries (+ 16 countries worldwide for free with a single 19p charge per call).

This is one of the top SIMs. The best SIM in Europe including local SIMs as far as I'm concerned (still missing the data bundles, but it's coming soon- Until then, put a local SIM for data in your dual-SIM phone).

Twitter post from August 23rd:

"Hi, we are working on it to be launched as soon as possible. We will keep you posted."

They were saying the same for the US numbers, and they are now available. So as far as I can see it is looking good.

What price increase? There has been no price increase on my SIM and I am currently using my SIM daily in the Toggle countries. Even yesterday in France and today in Switzerland. I am always charged at 3p/min for local calls and 9p/min mobile.

Furthermore, the website is still showing these rates and there have been no posts regarding any price increases on their facebook/twitter pages.

I got the 15p/m SMS. As far as I can see it was an error. Perhaps someone should contact support to clear this up with them.

Who said there was any trouble? And continuing?????

They changed the network to KPN in Denmark?. So what? If changing networks is what it takes for them to keep these low rates, then they could switch every week for all I care.

Yes this bazar is lycamobile. But so far Toggle has kept all their promises as far as I'm concerned:

1. End of 2012 they added more Toggle countries as promised.
2. US numbers were coming: they are here.
3. Data bundles: they are working on it to bring them asap.
4. Call forwarding: they clearly say they don't support it.

So, given 1, 2 and 4 I think we can trust what they say. When they say they do it they do it. When they don't do it they clearly say that they don't.

Most British networks do apply EEA price caps to Switzerland and also to the Channel Islands which are likewise outside the EEA.

Area Code choice?
 

Did you have any choice of what your area code which was assigned?

Not when I did it. You just request a US number with no indication where it will come from.

This is Strange and in the Too Good to be True Category...
 

No US carriers offer free incoming calls, unless as part of an unlimited calling package.

Although the website is not specific on this, presumably incoming calls on the US number are free. I can't imagine this will last, particularly as there are also free incoming calls in many other countries - there is virtually no revenue (and perhaps negative revenue) in charging nothing for an incoming call to the US number and then allowing me to answer the call for free while roaming in France.

I will make some test calls tomorrow when I am at work where my Toggle SIM is located.

I'm just waiting for the US to become a Toggle country.

As far as I can tell it is now.

201 seems to be the only area code so far; there is no choice, same as the other Toggle countries.

It is working as advertised here in Europe. Incoming calls on the US number are received for free here.

People said the same thing about Switzerland, where 95% of the operators are charging between 25c and 50c per minute (most are at ~30c/min), even for calls to landlines... Toggle is charging 3p/min for landline and 9p/min for mobile and they are using the best (and most expensive) network in Switzerland: Swisscom. For how long has Switzerland been a Toggle country?

It would be nice if you could confirm if it is the same when receiving calls in the US too (although I don't have any doubts, as per the web site).

The US is a Toggle country now, with the same rates as the UK (within US & US to UK & UK to US: 3p/min landline, 3p/min mobile, 9p SMS, 15p/mb data - to other Toggle countries: same rates for landline & SMS but 9p/min mobile - From other Toggle countries to US & UK: 3p/min mobile & landlines). Check the web site.

Hi, I had a read through one of the lengthy posts previously about the roaming indicator and wasn't sure if it answered my issue or not so I figured I might as well ask again.

Currently I have a toggle sim in Australia, using a registered local toggle number for Australia. I am calling and receiving calls alright on both the UK and Australian numbers but it has the Roaming indicator on my reception bars. For data, do I need to turn on data roaming to get the toggle rates or does it need to show a local 2G/3G/H symbol to get the toggle rates?

The phone is an android phone HTC Desire HD running on 2.3.7 gingerbread if that helps.

Thanks!

edit: I have manually set the IMSI to Australia and also have manually entered the APN for toggle at data.lycamobile.co.uk

edit 2: also while I'm here, when roaming (specifically in singapore), the website says incoming calls are free. Is this true? Because on my other sim it charges about 60c/min to receive a call when roaming globally.

Uh, why don't you test it and tell us :D

Turn it on, check your email or something else. Turn it off. Then go check and see what you get charged on the site.

I'd be interested in knowing. My guess is that as long as the IMSI has been set to the local number the data should be on the local rate.

Does the credit balance get updated immediately? If so then I'll give it a go, my local ones here update within 48 hours haha.

Yes, as HappyCamp said if the IMSI is set to the local number you are charged at the local rates.

The roaming indicator will always be on, this is normal. And yes, you need to turn on data roaming on your phone, data won't work otherwise as you are always roaming when outside of the UK (even if you are getting the local rates).

I just tested it and it appears that I am getting Roaming rates as I was loading a 600kb picture and it cost me 1 pound. Any ideas on how to get the local rates?

edit: OK my credit went back up for some reason so I think its working haha

In my experience it seems to be taking between 10 to 30 minutes to update.