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-   -   Is Maxroam working? (https://prepaid.mondo3.com/forum/showthread.php?t=4799)

Grampa 29-03-2009 16:45

Quote:

Originally Posted by mingelli (Post 25926)
Hi,

did you try also to check if on outbound calls the caller ID is passed on.

No. I can't do that without incurring a charge, and I want to preserve the small amount remaining in my account until I'm sure I will be using this card. To test outbound calling, I dialed a number with *182* and saw that it rang me back, but I did not answer the callback.

Bossman 30-03-2009 12:26

I used this card a little on a recent trip. The outbound caller ID is definitely passed on. The card worked in all the countries visited. Even on the ships's network 901-18.

MATHA531 30-03-2009 13:40

Are they still charging for outbound calls that are not answered i.e. they charge you from the callback on? If so, a no go to me.

Bossman 30-03-2009 14:29

I am really not sure if the cards still charges ass soon as the callback is received. The couple of calls that I made were answered.

Quote:

Originally Posted by MATHA531 (Post 25942)
Are they still charging for outbound calls that are not answered i.e. they charge you from the callback on? If so, a no go to me.


petkow 30-03-2009 17:34

Just got my cards, but they have no DID's associated, nor can I select any new ones from their dropdown list online. So, at the moment it does nothing more than any other SIM from Belgium! ;)

Grampa 31-03-2009 15:53

I was able to dial out this morning without using *182*. I don't know what changed, since the card is the same. Also, Maxroam support told me that they are working on getting all credit and DIDs assigned, and on getting forwarding to work, so it sounds like they are planning to retain the same features as in the old card.

I will say that their customer support has been responsive.

Grampa 31-03-2009 18:52

I also see that forwarding works from the phone, although not from the website. Since my local DID has not yet been assigned to this card, it is only the Belgium number that is being forwarded. Still, this is progress. I do not know whether there is any additional Maxroam charge for forwarding, because I did not answer the call. I do hope that they get the local numbers assigned soon, since that was the main selling point of the card.

petkow 02-04-2009 15:24

Quote:

Originally Posted by Grampa (Post 25969)
I do hope that they get the local numbers assigned soon, since that was the main selling point of the card.

I can't understand what the problem is with doing this a bit quicker. Celtrek seemed to have sorted out at least a few DID's for customers! I assume all they have to do is rent a bunch of worldwide DID's and just point them either to the Belgium SIM number or to your chosen forwarding destination. Either way it is done via least cost routing. I suppose there is obviously more to it, to try and get a cut out of it!

Anyhow, I wrote to them, explained the non-existance of the DID's and asked them if there was going to be any advancement soon. I got a ticket and a then a cut-and-paste standard reply saying that due to the problems with the SIM's etc. etc. ... working on it at the moment.... etc. etc.

With the ticket came a statement that my request had been deemed "solved" :mad:

I am off to multiple places in the middle east tommorow, and really could have done with a few European DID's before hand. I suppose I will now have to cobble together a DIY solution as usual!

Bossman 03-04-2009 00:27

Since that (Local DID's) seems to be one of the main selling points of their sim card, as it's advertised on their website, you would think they would take care of it ASAP.

Quote:

Originally Posted by petkow (Post 25998)
I can't understand what the problem is with doing this a bit quicker. Celtrek seemed to have sorted out at least a few DID's for customers! I assume all they have to do is rent a bunch of worldwide DID's and just point them either to the Belgium SIM number or to your chosen forwarding destination. Either way it is done via least cost routing. I suppose there is obviously more to it, to try and get a cut out of it!

Anyhow, I wrote to them, explained the non-existance of the DID's and asked them if there was going to be any advancement soon. I got a ticket and a then a cut-and-paste standard reply saying that due to the problems with the SIM's etc. etc. ... working on it at the moment.... etc. etc.

With the ticket came a statement that my request had been deemed "solved" :mad:

I am off to multiple places in the middle east tommorow, and really could have done with a few European DID's before hand. I suppose I will now have to cobble together a DIY solution as usual!


Grampa 03-04-2009 00:43

Quote:

Originally Posted by Bossman (Post 26004)
Since that (Local DID's) seems to be one of the main selling points of their sim card, as it's advertised on their website, you would think they would take care of it ASAP.

"The SIM that doesn't know you're travelling (It thinks you're stuck in Belgium)." :)


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