Recharge
 

Up to a year ago I could recharge my Wind number with my Canadian credit card but no more. I now use Saveonroaming. They have a service charge (5 euro I think) but I only use them once a year to keep both my Wind and my wife's Tim cards active.

If I want to deactivate the auto restart of my programm from free MB leaving from Italy, I have to do it the last day?
When I send the sms with stop, it just stops the auto restart or stops the programm and cancells my (allready paid) free mb?

Grazie amici!!

Any Help???

Any help Effendi???
Thanks in advance!!

Which operator?
With Wind you can send it at any time and you will continue to use till the regular last day. I think with TIM it should be the same.

With Wind!!

Thank you boss!

Another vote here for saveonroaming as the intermediary for recharging Wind cards, as it seems this cannot now be done on the WIND site using foreign credit cards. Haven't tried setting up an Italian PayPal account as one user recommended, but as a way of keeping the WIND card alive without having to go to Italy to do it, saveonroaming is the way. There is a service charge of 3.90 but compared to the fuss of having to obtain and register a new Wind card, that is a minor inconvenience! When I used them they did initially charge the wrong number, but this was quickly put right following an e-mail.

exchange student staying for several months
 

Hello! Just wanted to apologize if a similar question has been answered previously, but this thread is rather long.

Thanks Effendi for answering so many questions. I have another slightly more complicated one. I'm going to be an exchange student in Milan, and I am studying there from September till the end of December. However, I plan on traveling around Europe a lot (places like Spain, France, and the UK, among others). I need to get a pre-paid SIM that I can use on an unlocked iPhone 4 that will allow me to use 3G data in Italy and affordable data roaming when I travel. I usually don't talk on the phone a lot, but I do text. Some people have suggested that I use Wind. What would be the best plan for me?

Thanks in advance!

Wind is ok for Italy. Outside of Italy prepare to spend a lot with roaming rates.

I really don't know if there's such a thing as "affordable data roaming". I might suggest that you check out Boingo Mobile's WiFi roaming. It might help take the bite out of your data roaming problem.

If you're traveling for an extended period, say at least a week, in another country, get a local SIM there.

For shorter periods, Wifi?

For very low usage he can use one of these two options by Wind:
- Web Travel Weekly: 100MB for € 15/week (valid in whole EU+USA)
- Easy Travel Internet: 0.50€/MB (1KB billing) in whole EU+USA plus € 3.00 per month.

With 3 Like Home it's even better, if he plans to visit UK, Ireland, Austria, Denmark or Sweden.

Vodafone has also some interesting offers:
- Passport Mobile Internet: € 2.50 per day including 50MB (you pay only the days you use it). Valid in the EU+Switzerland+Ukraine
- Weekly Tariff: 20MB for € 10/week. Valid in ALL Europe (excl. Russia, incl. Turkey)

With TIM:
- TIMxSMARTPHONE Estero: € 2.00 per day including 10MB (you pay only the days you use it). Valid in the EU+USA
- TIMxSMARTPHONE Estero: € 5.00 per day including 10MB (you pay only the days you use it). Valid in the rest of the World
- TIMxINTERNET Estero: € 5.00 per day including 50MB (you pay only the days you use it). Valid in the EU+USA

Hi,

I have a prepaid Vodafone card that I purchased last summer
.
I'm traveling again to Italy on October.

I've been trying to contact Vodafone to check whether the SIM is still active snd that it's on the appropriate plan (last year it was a mess).

I'd appreciate if someone could provide me the Vodafone support email address.

After a lot of research in their Web page I found what appears as the customer support page, emailed them a while ago but they do nit respond.

Thanks.

Vodafone sim-cards are valid for 11 months plus 1 more month for refilling. If yours is older it's dead now. Go and buy a new one, possibly not by Vodafone...
AFAIK there's no way to contact Italian operators by e-mail, phone only.

Thank you.
This is a setback, as I hoped to avoid the SIM purchase hassle upon arrival.

I found TIM to be excellent. Bought it last year for E5 at a Mondadori bookstore. (My companion got one for E10 at a TIM store)

Number lasts for 13 months since last use. This year we went to a TIM shop and got some more minutes for E5, including E1 for a special deal for a week. We were going to be there just a week. So we had 70 minutes at about 4c a minute.

Should we return next year, we will be within the 13 month limit and just have to pop in the sim. And we will have some of the minutes (not the ones of the one-week deal).

I will be in Italy for 11 days - arriving 1 October. I am contemplating purchasing a SIM from Wind for my smartphone for voice and data. I am considering 'Italy only' voice calls, and browsing related to tourist sites.

What is the best plan for me? Does Wind's 3 October internet pricing change (2 Euro per day) affect my choice?

Thanks.

The 2€/day is the basic tariff. If you add a data bundle you will use the bundle and not the basic tariff.
Choose the voice tariff you prefer (it's up to you) and add the data bundle which suits you best.