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-   -   Yackie Mobile and 09: troubles by email (https://prepaid.mondo3.com/forum/showthread.php?t=4673)

YackieMobile 10-09-2009 16:04

answer.....
 
Please find some answers bellow

Quote:

Originally Posted by petkow (Post 29335)
To a relative outsider I am extremely confused. Perhaps I will attempt to ask Yackie some simple questions:

1. Has your new product been released on time as promised?
October 1, 2009......Yackie Mobile - International SIM card

2. Are there any details of the new service? Is the website information up to date on this matter?
Refere to question one...

3. Do the displayed rates refer to the new service?
The rates will be displayed soon

Lastly, but importantly, Why the constant paranoid fear of being associated here on prepaidgsm with an Icelandic telephone provider, when even your website clearly portrays that your SIM utilises a 00354 numbering range?

09 Mobile who was just a network provider for us went bankrupt in Dec 2009; and as we're not legally connected to the company, we don't think the two entities should be mixed.


Is there any potential problem with your new supplier that you do not want customers to be aware of?

We don't have a new suppliers, the new SIM card is our own developpement and product, we will not resell one Cards from something else, this is a big difference, it's a multi IMSi card offering voice, text, data ( 3G ) and many exclusives new options

And for your information.....Yackie Mobile will not be the Brand Name, even if the Web site will continue to be online....

Stay tuned


.


YackieMobile 10-09-2009 16:10

Quote:

Originally Posted by FBlack_111 (Post 29434)
Has anyone found a disclosure on Yackies web site or in their terms of service that says they can charge for unanswered or canceled calls once the ring back is triggered?

We have decided to do not charge the unanswered or busy call

petkow 10-09-2009 16:22

OK thank you for the updates. So reading from that two main points come out: The first point is that the product launch has been delayed somewhat. The second point is that the current info, rates and icelandic country code still displayed on your website are not related to your new product but to an old defunct one.

Based on that, and based on you not wishing to be associated with your ex Icelandic provider, perhaps you should remove the association from your website before asking that the two should be discussed separately here!

FBlack_111 10-09-2009 16:33

yackie:

Thanks for the responses. I think it's a smart move on your part to not charge fro unanswered calls. I did notice you have a count down clock on your web site for the new launch. I hope it works out for you.

VladS 28-09-2009 17:47

Yackie is Call-Labs?!
 
For the last couple of days I've been bombarded with low balance warning emails from a company called Call-Labs. The email header shows the emails originating from master.yackiehost.com.

Is anyone else getting these emails?

YackieMobile, can you please make them stop?!

petkow 28-09-2009 18:02

Is that what that was? I also got about 10 of them but Yahoo spam protect is efficiently fighting them now.

Great! Yackie is just so very professional!

MATHA531 28-09-2009 18:04

Quote:

Originally Posted by VladS (Post 29691)
For the last couple of days I've been bombarded with low balance warning emails from a company called Call-Labs. The email header shows the emails originating from master.yackiehost.com.

Is anyone else getting these emails?

YackieMobile, can you please make them stop?!

Me too...I reported them as spam and also put them on the automatically to spam list...who the hell are they?

petkow 28-09-2009 18:28

Quote:

Originally Posted by MATHA531 (Post 29693)
...who the hell are they?

Yackie it seems... ;)

Bossman 28-09-2009 18:46

Okay, it was from yackie. I got about 8 of them or so.

Stu 28-09-2009 23:13

I've received similar messages. I didn't spend much time scrutinizing them and just deleted the same.

Bossman 29-09-2009 00:45

It sounds like it went out to all customers that had credit on their old sim cards. May be after their new system wiped out the credit. According to yackie, they were supposed to transfer the credit to the new sim cards...we'll see.

dg7feq 29-09-2009 07:42

i get one of these emails every few hours. Already 30 or so... I tried to send a email to their contact adress but noone replied...

Keighleyboy 29-09-2009 17:14

Quote:

Originally Posted by VladS (Post 29691)
For the last couple of days I've been bombarded with low balance warning emails from a company called Call-Labs. The email header shows the emails originating from master.yackiehost.com.

Is anyone else getting these emails?

YackieMobile, can you please make them stop?!

I'm still getting many of these...

VladS 29-09-2009 19:14

Mine stopped. The last one came in last night at 12:10AM.

bbob 29-09-2009 21:14

same here first I though it's another scam to get me to some website to leave infromation but now it's yackie.

looks like testing the new serivce is not going very well, time for an update yackie ?

petkow 30-09-2009 09:27

Did anyone actually have the fields properly filled out? Or was it just empty fieldname $references?
Quote:

Your Call-Labs Account number $cardnumber is running low on credit.

There is currently only $credit_currency $currency left on your account which is lower than the warning level defined ($credit_notification)
Your account number for VOIP authentication : $cardnumber

Your account login : $cardalias
Your account password : $password


YackieMobile 30-09-2009 13:09

Well.......

I got those too......and i did not noticed that they was sent by our system.....until a read this post and i spoke to my techs....

First, i'm deeply sorry for this inconvenience.....It was a cron unbloked who did that..

It will be fixed this morning if it's not allready done

Off course dont take care of these emails, just delete them.

and Second, yes we will have our web site updated tomorow morning,

again sorry

regards

Bossman 30-09-2009 23:33

Yacke Mobile, if your plan is to go "Live" accepting orders for sim tomorrow, shouldn't you have sent out your new sim cards to your customers by now, and with their previous credit moved over, as you guys promised.

Has any current customers received the new sim cards, and if you have, did they move the credit over?

YackieMobile 01-10-2009 03:26

Bossman, i told you that we will not deliver a YackieMobile SIM card......and we dont take any order for yackie as we dont sell directly this card anymore......Yackie Mobile will be keeped for Distributors Only......

Our brand name is different....

Bossman 01-10-2009 03:53

It should NOT matter if you deliver a Yackie Mobile sim cards or not. You are still Yackie Mobile and you owe it to your customers to provide replacement sim cards to them and apply any credit thay had on their sim cards. Is this not what you guys promised when things first went down.


Quote:

Originally Posted by YackieMobile (Post 29709)
Bossman, i told you that we will not deliver a YackieMobile SIM card......and we dont take any order for yackie as we dont sell directly this card anymore......Yackie Mobile will be keeped for Distributors Only......

Our brand name is different....


YackieMobile 01-10-2009 12:36

Quote:

Originally Posted by Bossman (Post 29710)
It should NOT matter if you deliver a Yackie Mobile sim cards or not. You are still Yackie Mobile and you owe it to your customers to provide replacement sim cards to them and apply any credit thay had on their sim cards. Is this not what you guys promised when things first went down.

We will as promessed ship a card to our customer with their balance.....but it will not be a Yackie Mobile Card.....

prion 01-10-2009 15:14

Quote:

Originally Posted by YackieMobile (Post 29711)
We will as promessed ship a card to our customer with their balance.....but it will not be a Yackie Mobile Card.....

When will the new website be ready? What is the url?

bbob 01-10-2009 18:10

Quote:

Originally Posted by YackieMobile (Post 29711)
We will as promessed ship a card to our customer with their balance.....but it will not be a Yackie Mobile Card.....

So basically it will be a card that has whatever name on it, who cares but it will be based on your system. So is't a whatever name card powered by yackie, simular like you have a yackie card powered by 09.

Correct ?

Are there any reseller websites active offering your card or do we have to wait for that.

YackieMobile 01-10-2009 20:35

answer.....
 
Quote:

Originally Posted by bbob (Post 29713)
So basically it will be a card that has whatever name on it, who cares but it will be based on your system. So is't a whatever name card powered by yackie, simular like you have a yackie card powered by 09.

Correct ?

Are there any reseller websites active offering your card or do we have to wait for that.

NO it's not.......as it is not a single SIM card ONLY........and this product will be far away regarding the former product who used the 09 mobile back office.....

So yackie mobile will be sold in few countries Where we can not market our MAIN products and for some white label partners

We will only focus now to our Main product which is in development since 3 years and finaly ready

VladS 01-10-2009 20:47

So when will we get our replacement SIM cards?

Bossman 02-10-2009 01:13

The rate calculator has been updated. Yackie Mobile - International SIM card

andy 02-10-2009 02:15

I'm amazed to hear this product was 3 years in development, when it looks a bit familiar

VladS 02-10-2009 03:46

Hmmm... I'm not impressed with the rates... It looks like the card is sourced from Vodafone Netherlands.

prion 02-10-2009 07:20

Quote:

Originally Posted by VladS (Post 29722)
It looks like the card is sourced from Vodafone Netherlands.

How did you figure that out?

Barno 02-10-2009 09:26

Quote:

Originally Posted by prion (Post 29723)
How did you figure that out?

And being with Vodafone Netherlands would be a good thing wouldn't it? Tier 1 carrier etc.....?

petkow 02-10-2009 10:26

But Netherlands does not even appear as an option in the rate calculator!?

It appears all calls will be done by SMS callback. Nothing new! But why are so many still holding out for this product? There's loads more competition out there, with even cheaper rates! I cannot say Yackie's track record warrants us pinning much hope onto this product anyhow!

Bossman 02-10-2009 13:22

I believe most that are holding out for this product are those of us that had some credit on our old yackie account before they went belly up. So most feel we are at least owed our credit somehow...be it on their new sim card or not. It's another story as to how many of us will actually topup and continue to use yackie. From my brief view of the website, some rates seem ok. However there is nothing new or exceptional about what I saw.

YackieMobile 02-10-2009 13:36

Quote:

Originally Posted by andy (Post 29720)
I'm amazed to hear this product was 3 years in development, when it looks a bit familiar


Because we are not talking about Yackie andy......

YackieMobile 02-10-2009 13:38

Quote:

Originally Posted by petkow (Post 29725)
But Netherlands does not even appear as an option in the rate calculator!?

It appears all calls will be done by SMS callback. Nothing new! But why are so many still holding out for this product? There's loads more competition out there, with even cheaper rates! I cannot say Yackie's track record warrants us pinning much hope onto this product anyhow!

NOPE

we use camel in the camel countries, USSD in the USSD countries, and only a SMS if nothing is availlable

and i dont see any real competitor for our product....do you ? WHO?

Barno 02-10-2009 13:52

Quote:

Originally Posted by YackieMobile (Post 29732)
Because we are not talking about Yackie andy......

What exactly are we talking about?
What's the name of the "new" product?

YackieMobile 02-10-2009 13:59

Quote:

Originally Posted by Barno (Post 29734)
What exactly are we talking about?
What's the name of the "new" product?

Paytoo Mobile

Paymotech - Home

andy 02-10-2009 14:28

It's a good job you remembered to renew that domain name a couple of years ago.

I wish you luck, though I wonder how much people will take to integrating your product lines like this

I suspect that at the moment most people use either credit or debit cards or both, rather than prepaid top-up products, though there's obviously space for prepaid for people with low credit ratings, or for specialist versions with good foreign exchange rates, and which aren't open-ended if lost or subjected to fraud.

I think mobile cash transactions will become more common. We're told that some vending machines in some countries (Finland?) use text message payment, and some car parks here are supposed to eventually work like that, though the only time I tried it in the interim I got bored with the time-wasting phone-in registration process on a premium rate number, and drove off to park elsewhere.

petkow 02-10-2009 14:38

Several railway station vending machines in Germany and Austria accept mobile payments. It annoyed me though as people who were roaming with a foreign SIM could not buy! Even bicycles in Germany can be paid and rented by mobile payment.

However, to be honest I had a look at the site and in a nutshell, I'm confused. What is the differentiation between Paytoo and Yackie? Why have you said Paytoo wil be used in some coutries and Yackie elsewhere? I hate having to be a detective with something that is supposed to sell itself.

Too many questions, and I wish user Yackie would post something non-cryptic here for a change. For a start, why don't you introduce your "new product", without as usual the members here having to ask a 100 questions and make guesses. Go ahead. Be bold. Start a new thread called PayToo Mobile. Don't you think the several hundred highly international users of this site who could be potential customers could do with a bit of a personal introduction?

Barno 02-10-2009 15:10

Quote:

Originally Posted by andy (Post 29736)
I wish you luck, though I wonder how much people will take to integrating your product lines like this

I'm just wondering what the intention is once it's launched. Is it to integrate the mobile wallet and a roaming SIM, off a singular prepaid account?

So, credit the account, incur roaming charges if you want to roam with the SIM and/or complete mobile payment transactions, from the same account?

Barno 02-10-2009 15:17

Quote:

Originally Posted by petkow (Post 29737)

However, to be honest I had a look at the site and in a nutshell, I'm confused. What is the differentiation between Paytoo and Yackie? Why have you said Paytoo wil be used in some coutries and Yackie elsewhere? I hate having to be a detective with something that is supposed to sell itself.

Exactly. Thanks.


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