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-   -   Telna Again? (https://prepaid.mondo3.com/forum/showthread.php?t=6660)

Bossman 18-11-2011 22:41

DrNewcomb, are you able to send sms successfully? I tried a few times but was not. They all failed. Is this not functional yet? No problem receiving sms.

DRNewcomb 19-11-2011 00:00

Quote:

Originally Posted by Bossman (Post 38221)
DrNewcomb, are you able to send sms successfully? I tried a few times but was not. They all failed. Is this not functional yet? No problem receiving sms.

I was able to send and receive texts between Telna and a number of carriers, including Google Voice. The one I had a problem with was CellularSouth (now rebranded CSpire Wireless) and as I recall, that was just in one direction (CSpire -> Telna). Haven't tested it recently.

DRNewcomb 19-11-2011 00:10

Quote:

Originally Posted by DRNewcomb (Post 38220)
Their SIP service also works through Fring, although I have not checked to see that Fring deregisters the connection when you drop WiFi connection, which is necessary if you wish to receive calls via cellular.

The connection does drop a couple of minutes after you exit Fring, so that's a viable alternative.

Bossman 19-11-2011 03:59

Thanks. Sending sms seems to be working now.


Quote:

Originally Posted by DRNewcomb (Post 38222)
I was able to send and receive texts between Telna and a number of carriers, including Google Voice. The one I had a problem with was CellularSouth (now rebranded CSpire Wireless) and as I recall, that was just in one direction (CSpire -> Telna). Haven't tested it recently.


DRNewcomb 19-11-2011 15:45

On Android phones the VoIP service also works well with SipDroid. Now if I could just get it to work with the native SIP client on my Nokia E61. I have two other SIP accounts working on that phone but can't get Telna to work.

joyful 18-12-2011 14:42

Telna Mobile and taxes - be advised
 
On Dec. 16, 2011, received monthly bill from Telna. It included for the first time charges for Mobile calls that were the result of Telna SIM card purchased in June 2011. The plan was that the SIM would be used for overseas, and once back stateside, in US locations. Fortunately, it did not work overseas and in the remote US locations. Thus, it was only used for one day in June and four days in August.

Here are the charges for (5) days of Mobile SIM use. Calls and Text all placed within US and to US mobile lines.

From Dec. 16, 2011, invoice:
$3.91 for Telna Mobile
$0.00 for WIFI

$169.53 - Federal UniversalServiceFund
$288.82 - state sales tax and state gross receipts tax

I am not pleased. If I had received the June charges on my July bill, I would have noticed something was askew and would have prevented the August use of the SIM.

Bossman 18-12-2011 14:53

I'd suggest you contact telna right away. Those tax amounts certainly look like an error. It's impossible to have those kinds of taxes on a $3.91 usage. When I used the Old telna, my taxes came to about 20% or so of my usage. What you are showing better be an error in their billing system

Quote:

Originally Posted by joyful (Post 38334)
On Dec. 16, 2011, received monthly bill from Telna. It included for the first time charges for Mobile calls that were the result of Telna SIM card purchased in June 2011. The plan was that the SIM would be used for overseas, and once back stateside, in US locations. Fortunately, it did not work overseas and in the remote US locations. Thus, it was only used for one day in June and four days in August.

Here are the charges for (5) days of Mobile SIM use. Calls and Text all placed within US and to US mobile lines.

From Dec. 16, 2011, invoice:
$3.91 for Telna Mobile
$0.00 for WIFI

$169.53 - Federal UniversalServiceFund
$288.82 - state sales tax and state gross receipts tax

I am not pleased. If I had received the June charges on my July bill, I would have noticed something was askew and would have prevented the August use of the SIM.


DRNewcomb 19-12-2011 05:11

Quote:

Originally Posted by joyful (Post 38334)
Here are the charges for (5) days of Mobile SIM use. Calls and Text all placed within US and to US mobile lines.

From Dec. 16, 2011, invoice:
$3.91 for Telna Mobile
$0.00 for WIFI

$169.53 - Federal UniversalServiceFund
$288.82 - state sales tax and state gross receipts tax

This has to be an error in the billing system. Any company that did this intentionally would have a life expectancy measured in nanoseconds. :flush:

Bossman 20-12-2011 20:34

Joyful, let us know if you contacted Telna and were able to resolve this obvious billing error. Below is my taxes for when I used it a couple of years ago. The new sim is with my son and he uses it mostly for sms (to US number), which is free. But, I have not got the bill yet, for the few calls he has made.


Total call usage $8.94
Il state excise tax $0.670
Federal universal service fund $1.261
Federal trs fund $0.102
Simplified muni telecomm tax $0.574
Il state imf $0.048
Total taxes and surcharges $2.65

telnamobile 19-01-2012 18:39

Just chiming in here: the issue that occurred with "joyful" where the customer was charged 450$ in taxes for $3.91 in usage was of course a problem in our billing system. The bill was adjusted on the same day the customer reported this to us, and we have fixed the underlying cause so that this issue will not occur again.

I definitely concur with this comment: "Any company that did this intentionally would have a life expectancy measured in nanoseconds."


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