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-   -   Official Response From Yackie Mobile (https://prepaid.mondo3.com/forum/showthread.php?t=1206)

Bossman 20-09-2006 21:17

Jibku, did you receive this in response to a contact you made to them?

Jibku 21-09-2006 07:11

Yes, it was a response to a mail I sent on Sept. 10, informing them that I had received no refund and was still interested in a SIM for free.

Bossman 21-09-2006 11:07

I see...

At least they got back to you. Even though it took 10 days.

It's really beyond me that a simple refund is taking this long. Yackie should at least provide some kind of detail to us regarding what is going on. These 1- 2 line answers just do not cut it! At this point, what really matters to me, and probably most of the others, is getting my full refund. Receiving the sim to try out is of secondary importance.

UKSTEVE 21-09-2006 11:40

Quote:

Originally Posted by TheMadBrewer
Sometimes one is lucky rather than smart :)

An international SIM with a US and a German DID would really make my life simpler. I was so excited when the Yakie Mobile stuff apeared on the board -- it was just what I was waiting for. But since my next real use would not be until October, (and being a *frugal* SOB) I thought I would put off purchasing until September or so.

I feel for all of you who have been abused by these people, but I am saddest for "what might have been."

Sorry to hear about everyone's experiences with Yackie.

I seriously considered buying a Yackie SIM earlier in the year when they launched, but decided against it as I was (a) reasonably happy with my Riiing?UM) + Callbackworld arrangements.

I also had my finger sburned with Buytel, the Irish `international' SIM service a while back, so am wary of startups like Yackie.

Hope everyone gets their refunds. If all else fails, TALK to your credit card issuer!

Steve :sad:

sroulik 25-09-2006 15:20

does someone knows a compagny who's sell GLOBAL SIM with landline number or US number?

DRNewcomb 26-09-2006 00:13

Yackie was supposed to do that, but.......

YackieMobile 28-09-2006 02:23

Dear customers

All cards shipped today for US citizen from Miami, All other from france

DID number shall be send tomorow with the user and password for the admin access by email.

A mail shall be send also to teh refund issue to alls customers who are still waitting for this, it seam that some customers was allready refunded, some other have been requested a charge back and can not be refunded a second time, jus few are still waitting.

But, all customers with a yackie Sim card will have their DID number working for their incoming.

Thank you

Regards

yackie team

achu 28-09-2006 17:55

I see YackieMobile posted another update on this thread.

According to the latest post, SIM has been mailed out from Florida for USA folks. I guess I'll believe it when I see it. Also, YackieMobile claims that only "a few" people have not received their refund. I would like to know, who here actually received a refund (not charge back thru your CC)?

I ordered my SIM back in June/July timeframe. I did recieve my SIM (after a whole month waiting for it) and it worked great for 2 weeks. Then the whole dead DID fiasco.

Please do post a message here if and when you receive either the refund and/or the new SIM.

Bossman 28-09-2006 18:23

I just saw that too.

I will definitely post if I receive anything be it the new sim, refund, or the DID#/login mentioned in the latest post. If it comes by tomorrow, I may be able to test it on my trip and report back in 2 weeks or from there...Leaving for Nigeria tomorrow evening, with brief stops in Amsterdam and London.

Quote:

Originally Posted by achu
I see YackieMobile posted another update on this thread.?

According to the latest post, SIM has been mailed out from Florida for USA folks.? I guess I'll believe it when I see it.? Also, YackieMobile claims that only "a few" people have not received their refund.? I would like to know, who here actually received a refund (not charge back thru your CC)??

I ordered my SIM back in June/July timeframe.? I did recieve my SIM (after a whole month waiting for it) and it worked great for 2 weeks.? Then the whole dead DID fiasco.

Please do post a message here if and when you receive either the refund and/or the new SIM.


vFelix 28-09-2006 18:47

I email this today:
Quote:

Hello,
I did not receive any SIM card or anything at all from you since I placed my order at the beginning of August.
I was debited of 68.81? on the 10th of August 2006.
I have received NO refund since then.
Should I contact my bank to advise them that this debit came from a fraudulent transaction?

I await your reply.
I already send 3 mails, without any response. :thumbdown:


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