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-   -   German Fonic questions... (https://prepaid.mondo3.com/forum/showthread.php?t=6268)

inquisitor 25-11-2012 11:54

There were a couple of international sellers of Fonic SIM cards who ship worldwide but please notice that, as described here, after registration Fonic will send out a confirmation letter to the provided registration address and if this letter cannot be delivered your SIM will be blocked. So in addition to buying the SIM card you also need to make sure the confirmation letter will be delivered to some German address, be it a hotel or a German resident who would temporarily put your name on his mailbox.

kimdo 26-11-2012 12:32

Quote:

Originally Posted by inquisitor (Post 41317)
There were a couple of international sellers of Fonic SIM cards who ship worldwide but please notice that, as described here, after registration Fonic will send out a confirmation letter to the provided registration address and if this letter cannot be delivered your SIM will be blocked. So in addition to buying the SIM card you also need to make sure the confirmation letter will be delivered to some German address, be it a hotel or a German resident who would temporarily put your name on his mailbox.

Thanks for your information. Maybe purchasing the Fonic Sim at Germany is a better option. I have searched some markets in Munich, like dm, Lidl, MediaMarkt... The locations of dm seems easiler to be found. Will there any other shop or markets near the Munich Hbf? Thanks a lot

VladS 26-11-2012 13:16

Quote:

Originally Posted by kimdo (Post 41327)
Thanks for your information. Maybe purchasing the Fonic Sim at Germany is a better option. I have searched some markets in Munich, like dm, Lidl, MediaMarkt... The locations of dm seems easiler to be found. Will there any other shop or markets near the Munich Hbf? Thanks a lot

There is a Saturn store 10 minutes walk from Munich Hbf, at Neuhauser Straße 39.

inquisitor 26-11-2012 16:25

From Munich main station the best option would be to go to a Lidl supermarket and to buy a Lidl mobile SIM, which actually is a second brand of Fonic and most importantly is a bit cheaper than Fonic.
For more information on Lidl mobile read LIDL mobile - Prepaid Wireless Internet Access

There are two Lidl supermarkets close to Munich main station:
Both are opened daily except for Sunday until 20h.

kimdo 26-11-2012 16:55

Quote:

Originally Posted by VladS (Post 41328)
There is a Saturn store 10 minutes walk from Munich Hbf, at Neuhauser Straße 39.

Thanks again.

Those links are very informative and give me a great help. Many thanks.

UKSTEVE 09-03-2013 18:58

Fonic cards for sale over in sales...
 
If anyone is interested - excuse the intrusion... :)

RobertH 07-04-2013 21:03

Fonic Update?
 
Does anyone know if Fonic still (as of April, 2013) sends a letter to your Germany address to verify residency? Can I have the letter sent to a hotel I am staying in?

Thanks!

inquisitor 07-04-2013 21:38

Quote:

Originally Posted by RobertH (Post 42371)
Does anyone know if Fonic still (as of April, 2013) sends a letter to your Germany address to verify residency?

Yes, they do.
Quote:

Can I have the letter sent to a hotel I am staying in?
Yes, though you cannot add your hotel's name to your shipping address. But postmen should usually assume that you are a guest if he can't find your name under the given address and thus drop it at the reception.

ramrodrigues 18-04-2013 15:16

So after searching a little on the forum I decided to get a Fonic sim card to use in Germany for a couple of months.

After one week they locked my sim even though the address of the hotel was correct on their site.

I found their official facebook channel and it appeared a good option to use since there's a lot of non german persons complaining there. But even after confirming the correct address they still did not unlock my sim.

Do you guys have any sugestion on how to proceed? Have anyone gone through this?

RobertH 20-04-2013 12:55

Quote:

Originally Posted by ramrodrigues (Post 42458)
So after searching a little on the forum I decided to get a Fonic sim card to use in Germany for a couple of months.

After one week they locked my sim even though the address of the hotel was correct on their site.

I found their official facebook channel and it appeared a good option to use since there's a lot of non german persons complaining there. But even after confirming the correct address they still did not unlock my sim.

Do you guys have any sugestion on how to proceed? Have anyone gone through this?

I understand some Fonic users have emailed Fonic and given them a different German address. Fonic sent out the confirming letter again, it didn't get returned to them, and their SIM got unlocked.

I am curious - did the address you gave Fonic include the hotel name? Apparently it should NOT. So, for example, if you are staying at the Hilton in Ramstein and the hotel address is Hilton Ramstein, 24 Main Street, Ramstein Germany 45555, you would give Fonic the address as Your Name, 24 Main Street, Ramstein Germany 45555. You would also need to tell the front desk what you are doing and hope the postman will deliver the mail to you at the hotel.

ramrodrigues 22-04-2013 09:31

Yeah I did all that. I did not used the hotel name and still the letter was not delivered.

It has been a week since they locked my sim and still no real answer from Fonic....

RobertH 28-04-2013 15:55

Roaming with Fonic?
 
This really is a great thread. Thanks to all !!

I can't find any information about using a Fonic SIM outside of Germany. I'll be in Germany and Switzerland this summer. Can I make phone calls from within Switzerland with my Fonic SIM ?? Any idea what the rates would be? If Fonic posts this information somewhere could you post the link? I realize it would probably be in German - that is fine.

THANKS

willydat 28-04-2013 21:10

take a look at:

https://www.fonic.de/im-ausland-tele...ms-verschicken

:)

RobertH 29-04-2013 16:40

Quote:

Originally Posted by willydat (Post 42536)

Thanks! That was exactly what I was looking for.

UKSTEVE 26-01-2014 16:05

Fonic day data rate down to 1.95 euros for 500MB
 
Just prepping for a visit to Germany next month and was pleasantly surprised to find that the charge has dropped from 2.50 euros a day to 1.99 euros for 500MB of data.

https://www.fonic.de/fonic-surf-card...er-surf-sticks has all the details.

+Steve :)

inquisitor 26-01-2014 16:17

Probably you won't be interested in domestic airtime but Fonic subscribers can now subscribe to all those bundles (and pay with their prepaid credit) that required direct debit payment through a German bank account before:
https://www.fonic.de/fonic-tarife-ha...biles-internet

In contrast to Fonic, Lidl Mobile (which legally is also run by Fonic) still requires all those "smart" options (bundles of airtime and data volume, NOT mere data bundles) to be paid by direct debit and so are not an option for visitors.

UKSTEVE 26-01-2014 19:12

Interesting - thanks Inquisitor...

The 9c calling deal across Europe looks good, though shall be dual-SIM-ing on a Toggle SIM for voice calls whilst in Germany :)

+Steve :)

lizzie1955 01-07-2014 16:23

Of course, while packing to leave for Germany today my old Fonic SIM card surfaced! I haven't used it for over a year. If I top it up, is it possible to bring it back to life?

dg7feq 02-07-2014 09:05

The cards get deactivated if there is no billable action within 12 months. According to hotline it can not be reactivated.

However your balance is still kept on your account - If you get a new SIM you can ask hotline to transfer your old balance to the new card witout a problem.

AD88 25-07-2014 15:33

Hi all,

I've been in Berlin for a few years and now I'm moving on to Denmark.

I have the 9.99 a month (flat-rate-surf deal) with Fonic. I have given them a months notice but is there anything else I need to do?
Do I need to unlock my iphone?
And if I come back to Berlin to visit friends will I be able to re-use the sim just for calls/sms?

Sorry for all the questions, bit of a technophobe who can't understand Fonic's customer service.

Spata 13-08-2014 12:49

Hello,

Does anyone know if/where can I charge my FONIC sim card with less than 20 euros? I am using the option Smart S (which is 10 e) and I don't need the extra credit.
Or else, if I charge it with 20, what's the validity of this credit?

Thanks!

wolfbln 13-08-2014 13:34

Quote:

Originally Posted by Spata (Post 45954)
Hello,

Does anyone know if/where can I charge my FONIC sim card with less than 20 euros? I am using the option Smart S (which is 10 e) and I don't need the extra credit.
Or else, if I charge it with 20, what's the validity of this credit?

Thanks!

If you want to recharge Fonic by Fonic own vouchers / refill cards, you can only top up 20 or 30 EUR. The discounter store chain Lidl sells reload cards for Lidl mobile and 15 EUR which work on Fonic too. If you have linked it to a (German) bank account, top ups from 10 EUR are possible. Here is a survey of German MNVOs which can be loaded with 10 EUR: http://www.prepaid-wiki.de/index.php..._bar_aufladbar

However, with Fonic (and Lidl mobile), you can "inoficially" top up by a (SEPA-) bank transfer from abroad too. This can be as low as 0.01 EUR. Here is a how-to-do-it in German and iT's a bit tricky as you have to calculate a checksum (if you are unsure, use Google Translate for the link): http://www.prepaid-wiki.de/index.php...rweisung_Fonic Have in mind, that it may take some days until the amount is credited on your account.

Validity: The credit on Fonic remains valid "forever". To keep the SIM alive, you are expected to use it once within 12 months for an outgoing call or text.

UKSTEVE 14-08-2014 20:00

Just got back from Germany where we used two Fonic SIM cards on the 1.95 euro a day flat rate deal, mainly for data.

A great deal.

I was chatting to the the tech guys in Hamburg Saturn (an electrical store) and they said Fonic was hands down the best for the occasional visitor to Germany, mainly because of the great daily rate, the fact that it throttles back to around 64Kbps when you have used your 500MB allowance and the fact that the card stays alive for longer than a year.

+Steve :)

inquisitor 14-08-2014 22:47

AldiTalk gives you even 1GB for € 1.99 per 24 hours and has great roaming tariffs, which we have been discussing here. They offer serveral other advantages over Fonic like top up vouchers being available from € 5 (vs. a minimum of € 20 for Fonic).
Since O2 (the underlying network of Fonic) has diverted all investments into their LTE network, which however is inaccessible for prepaid subscribers, while eplus (the underlying network of AldiTalk) has kept improving their UMTS network, performance on eplus has become superior over O2. Further to that eplus has opened their LTE network to all subscribers including those of AldiTalk, though their LTE footprint is still modest: http://maps.mobileworldlive.com/netw...g_id=57&cid=15

By the way I feel deeply offended by the fact that you prefer a Saturn employee's advice over that of your fellow forum members. ;-)

UKSTEVE 15-08-2014 18:51

Thanks for the heads up - I shall grab an Aldi SIM when I'm Germany in October :)

I wasn't aware of the 1GB option on Aldi - they must have reworked the tariffs since I last looked at the deals from them.

The main reason for getting the Fonic SIMs was a guy on eBay was (and still is) selling them pre-registered with 10 euros credit for around 15 euros including postage anywhere in Europe, which is nice. Had one for a few years now and bought the other earlier in the year for my better half, who downloads videos on her iPad mini in HD (300MB) which is a DISASTER ZONE for my SIM cards, I can tell you ;)

As a result, I hit the 500MB limit one evening on one of the SIMs (both are in Alcatel Y800 MiFi units) around 11:30 in Hamburg and was texted, and advised my speeds would fall. They did, from 3Mbps to around 32,000 bps - ghastly for 30 minutes :)

The Saturn guy was interested in my Cubot X6 (dual SIM, 1.7GHz Android, 8-core - cost £125) so we got chatting about mobile Internet options in Germany, across Europe (EuropaSIM) and the UK (Three pre-paid data).

Sorry for offending you (fx: grin).

+Steve :)

wolfbln 16-08-2014 08:59

[QUOTE=UKSTEVE;45990]Thanks for the heads up - I shall grab an Aldi SIM when I'm Germany in October :)

I agree with the big Inquisitor that AldiTalk is in most cases the better choice over Fonic/Lidl mobile at least what their "day flats" are concerned.

- E-plus network (Aldi): Better 3G in most places compared to O2, LTE (on 1800 Mhz) open for prepaid, but very limited in cities yet. But anyway, both networks will come together in the coming year. (You had this with EE (T-Mobile/Orange) in Britain - so you know what you can expect....)

- Registration/Activation: It's much quicker and straight forward with e-plus. Even as a German I keep having problems getting Fonic and Lidl SIMs activiated/registrated and it takes hours....

- much more and flexible top-up ways: You can use e-plus vouchers for Aldi, but no O2 vouchers for Fonic/Lidl.

- day "flat": 500 MB (Fonic) vs. 1 GB (Aldi), Calender day 0-24 h (Fonic) vs. real 24 hrs (Aldi), Activation: text SMS code and wait for confirmation (Fonic) vs. hop on another APN to activate (Aldi)

- with Aldi, you can run monthly packs (for low use) and daily "flat" (for heavy use) simultanously by changing the APN. This gives much more flexibility when you have for instance a Wifi available and only need few data for a time.

---> It's a shame that Telefónica a.k.a. O2 a.k.a. Fonic bought E-plus and not the other way round. But that's how the world is, I guess.

inquisitor 16-08-2014 10:22

@UKSTEVE
For longterm forum members like you I am always ready to pick up and send a SIM at cost. So next time you need a German SIM, feel free to order one from me.

@wolfbln
Agree with all your points. As many of my posts here prove, I was advocating for O2 for a long time, however that has changed drastically over the past year and I now prefer eplus over O2, despite my private SIM card is still on O2.
Btw according to an teltarif.de article from last September the merger of O2 and eplus may become subject to the condition that they sell one of their bigger discount brands. Unfortunately I fear that it will be Fonic because in contrast to AldiTalk Fonic is a separate entitiy (Fonic GmbH) while AldiTalk subscribers are contracting directly with E-Plus Service GmbH & Co. KG and the problem is that Fonic can be sold immediately to a new shareholder without affecting the contractual relationship between the company and its customers. However if someone wanted to buy AldiTalk's business all the conracts would need to be transferred from E-Plus Service GmbH & Co. KG to the new company which would require consent from each single customer. This legal hurdle which in practice may lead to some customer churn and increased costs is why I believe Fonic is the most likely sacrifice O2 will make. The fact that AldiTalk has made several tariff improvements during the last year without Fonic following and so attracting many new customers (can't find the link that said it were hundreds of thousands), may be a silent preparation for this as O2 may try to draw as many customers from Fonic before selling the later as possible.


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