You missed the point AGAIN.

What I am writing about, has very little to do with _MY_ happiness! It's about the focus and the attitude of a successfull company. And you seem to understand absolutely nothing about that.

You are the one who needs good luck.

Listen, keep our comments for yourself, i dont have any lesson to receive from a guy like you....who argue for nothing, and who just talk and complain...

God save me from customer like you.....unfortunately, every company have to get few of you.......but hopefully we have thousand who make us happy to do what we do.....

So please, never buy our product, never use it, and at last, forget we are existing........Do me this gift

And i'm sorry for the other board members, but a forum is a public place and we allways have some peoples who are talking for nothing and off course who know every thing about every thing....

We do our best for offering the best product we can, and we are here for answering technical questions and commercial questions, not for debating about who are the best or not....

Comments closed for me, Next.......

Have a great sunday

We are going to the MVNO summit association, where we are presenting our products to our partners and futur partners

[/QUOTE]

Thanks for the feedback - yes, with the SIM Toolkit menu i can access to the functions. Just by USSD callback it seems to kill the phone. If you like i can try with some other nokia phones later on as well.

Regarding the translation: Sorry for my hard words in the last post - but it is really bad. When the first YackieMobile card with the israeli number was out some years ago (which worked really fine for us by the way) i sent u a corrected german manual as well - remember? :-)

Chris

Chris

also incoming and outgoing calls work as supposed now. The online account shows calls live and in correct length and tariff:

http://img294.imageshack.us/img294/1622/yackie02.th.png

Chris

You abviously refuse to understand what I'm saying. Still I hope for the best for you.

I suspect it's a phone issue. At least North American build Nokia 1100 and 1208s can't handle STK properly. They're having issues with eKit and the old Celtrek SIMs as well.

yes, i guess so too. as the regular menu works well its also not a big deal, just wanted to note it here as the Nokia 1100 is quite a popular travellers phone.

borjeg and PaytooMobile, please, you are invited to stop arguing right now, your fighting is clueless.

Thanks.

Thank you, i was wondering when you will say that

Yes, I agree fully with you! Thank you.

A little update:

After the "discussion" here with Paytoo, our account was set to zero dollars and then locked.

I thought you might wanted to know what methods they use.

This will most probably be our last posting about Paytoo/Yackie.

And You may add that you was before that fully refunded to your Paypall account ad requested, and that you get this money.

So Thank you to realy show who you are and how you make your comments, which make them worthless....

""""Hello yackie telecom inc,


This email confirms that Borje G*************** has accepted the $43.61 USD you sent"""

Paypal's email........

i hope this time you (borjeg and paytoomobile) can understand....

Another week passed and still no email from Paytoo/Yackie...

I fully understand. I honestly thought that you would be interested. My mistake, sorry. Won't happen again.

I still have not received my sim card. Anyone in Europe having received his card?

Just received my SIM card an hour ago and yes, I'm in Europe. I gave it a quick go, and it seems to work properly for incoming and outgoing calls. Outgoing calls are callback based, and an attempt to dial a number starting with '+' ends in error - exactly as stated in the HowTo shipped with the card (also available on the web). Caller ID is correctly shown in both outgoing and incoming calls.

My account balance has been correctly transferred from my Yackie Mobile account.

Outgoing SMS works, incoming does not - I've tried switching the available networks, but to no avail.

The web site seems to function properly - the account balance and the call details are tracked in real time, not delayed by 24h or more like some other providers.

So far, thumbs up. The rates are not that spectacular, given the absence of the free incoming calls, but they are not that bad either. Seems like a very decent offering.

Hope my incoming SMS problem will go away soon.

The SMS issue is du to a network issue with Vodafone and the range of number, they are working on it, we discover that 2 days ago, and we are at Barcelona to the MVNO summit with them.....good point

yes, i did receive it (see some posts above for my test report).
Chris

Vlad's SIM
 

Good Evening Vlad,

Please rest assured that your new Paytoo SIM was mailed out last Friday and should arrive any day now. Please allow until the end of the week for shipping and contact us, via e-mail, in the unlikely event that you still have not received it. Thank you for your input and continued interest in our product. We will not let you down and will truly bring you the best in Intl wireless and Mobile Wallet services.

Sincerely,

Paytoo Mobile
Customer Service Division

SIM for Prion
 

Good Evening Prion!!

In order to protect your privacy in these forums, please contact me @ 1.800.360.2031 so that I can gather your information and research your order. Thank you for bringing this to our attention!!!

Sincerely,

Paytoo Mobile
Customer Service Division

Paytoo Sim card France/Belgium
 

Hello

Account reactivated with old balance!
simcard works properly
DID France and forward are all OK

Perfect. This time for a long time?:cool:

Why don't you just reply to his email, instead of abusing this place for promotion rather than support like this?

Perhaps you'd try a bit harder to remember this than in the past, and avoid your habitual attacks on several other brands

And about your remarks about your capitalisation and turnover and profits - there may be several people interested to read this, including those here who apparently asked for refunds over a year ago

The letter has arrived finally, so no need to do that. I will test the sim in a few days.Thank you very much

Paytoo Mobile is not working in Bermuda
 

As I suspected, my PayToo mobile sim card doesn't work in Bermuda. It registered briefly at the airport as "Yackie Mobile", then went to "invalid sim" then "emergency". Will try to contact PayToo to see if they can get the local carriers to unblock PayToo phone calls, but don't hold out much hope. Probably will just use up the balance in the U.S. when I get home.

My Digicel Bermuda prepaid sim chip works fine and have placed several calls to the US. My Ekit sim chip is in sim slot number 2 and registers fine, but is too pricey for calls in this location (zone 4).

As for computer data, the hotel I'm staying at has free wifi for members of their hotel loyalty club, so I'm fine for high speed data...might try Skype and see how it works.

[QUOTE=GadgetKen;32692]As I suspected, my PayToo mobile sim card doesn't work in Bermuda. It registered briefly at the airport as "Yackie Mobile", then went to "invalid sim" then "emergency". Will try to contact PayToo to see if they can get the local carriers to unblock PayToo phone calls, but don't hold out much hope. Probably will just use up the balance in the U.S. when I get home.


There are indeed no roaming agreements between Vodafone Netherlands and
the Bermuda based operators.
For an up to date of roaming partners check
GSM Coverage Maps | Netherlands | Vodafone Libertel B.V. | Roaming Partners

Bermuda is listed on your rate sheet though. So, you are saying one needs to check if there is a roaming agreement between Vodafone Netherlands and the country they plan on visiting. I'd suggest paytoo Mobile not list it at all, if there is no roaming agreement.

[QUOTE=PaytooMobile;32702]

Agreed, Paytoo should not list countries on their website that their backbone carrier does not currently have roaming agreements with. Bermuda is listed both in the "mobile rates" and "mobile coverage" sections. Most people will go by the countries covered list and rate calculator on the Paytoo website rather than by roaming agreements listed on the 3rd party gsmworld website. Appreciate the quick response from Paytoomobile, but it sounds like the Paytoo website needs to be tweaked a little ;)

Fortunately I have a Digicel Bermuda prepaid sim chip for calls home at a reasonable price, plus ekit simplecalling and Iridium as somewhat pricier backups.

They'll never learn...
 

I wrote this to PaytoomobileCS (via PM) about a week ago (after waiting since may 4th for my card):

This is what I got back:

Now, I can be wrong, but I remember a statement from a Paytoomobile employee that everybody would get a new card (it was even in this thread if I remember well).
So, why was I issued a phonenumber in the first place?
Exactly the same thing happened to someone I know personally, she got a phonenumber, but no card.

You're doing very well Paytoo... not.

I have tested the new sim card and everything seems to be working fine. The callback comes immediately. Thanks for allowing me to try your new offer

TOTALY AGREE, we wonder why we have Bermuda in our roaming listing provided by Vodaphone IF they dont have any roaming agreement.....

We will check countries by countries, but maybe the confusion came from the contries WHERE we can do the terminaison.....

We will keep ou posted

Sorry for this Error

I tried to point out the problems with paytoo mobile, but I was told to shut up, by two moderators.

We welcome everyone's feedback, negative or positive, as this is an open forum where information should flow freely. It is important to note that in order to protect everyone's privacy in the forums, we often reply by Private Message so please make sure to check that section of your site to ensure that you are not missing any feedback we are providing you.

It is important to keep in mind that everyone's account situation is different and 1 customer may not receive the same offering as another, based on circumstances surrounding their original subscription.

We give each customer the individual attention they deserve. Please continue posting your opinions freely in the forum, but bare in mind that the best way to get assistance with your individual account is by sending a Private Message or contacting customer service and speaking to one of our representatives.

Paytoo Mobile
Customer Service Department

We do, but in my case it took you just 4 weeks to read my PM. Just hours after making our conversation public, you respond. Coincidence?

May I remind you of what you wrote here in a reply to borjeg:

I'm just reading the word "all", in your reply, right?
The fact that I initally got my card for free, but then added credit to it can't be the issue here, can it? And I'm talking two cards in an identical situation, both were added credit by us. I informed you about that in my PM.

No comment on this, please think again about what you do, and what you say. Some people don't forget that easy, I'm one of them.

Mods: Not as borjeg (sorry mate) I will keep my mouth shut, and will not start a war :-)

Yves

Dear Mr. Geffens,

We apologize that you have had a negative experience with us thus far. We truly do strive to bring you the best in Customer Service & Intl Roaming SIM services. We have worked tirelessly on improving our product to ensure a high quality of service & stability.

During the upgrade certain policies and procedures were still being formulated and outdated information may have been communicated in the past. We sincerely appreciate you baring with us during this transition.

We are sure you will be happy with our new product and wanted to follow up to let you know that your SIMs have been prepared for shipment and should leave our warehouse in the next 24 hrs. Once they have been confirmed shipped, we will provide you the Tracking #s for both SIMs.

Thank you again for your feedback and patience.

Paytoo Mobile
Customer Service Department

Don't forget, if you have T-Mobile US as your home carrier you can make free calls to and from the U.S. if you can access wifi anywhere in the world. You need a UMA capable phone. (All recent T-Mobile Blackberry phones have this feature along with a few others. Calling is exactly the same process as though you were connected to a local cell tower.


...mike

worked well in Spain, but...
 

I received a replacement for my old Yackie SIM, which I had in 2007-2008 before it stopped working. I was happy that they transferred the $8 credit, but I did not receive a US number at no cost as I requested, even though my Yackie SIM originally came with a (free) US number.

Also, when you add credit to your Paytoo SIM over the Internet using a credit card, they charge you an extra $1.50. I guess this is their "processing fee."

Wow! $1.50 proccesing fee. Is there not another way to topup, say via the web? They will probably still charge the fee if one uses a credit card via the web. They should at least mention that somewhere.

PaytoMobile, when do you/don't you charge a processing fee to topup?

Only T-Mobile chip I have is the prepaid Tuyo MVNO sim chip and I don't think it has that feature. However Skype VOIP does work over the hotel wi-fi though with very good clarity..just tried their test call feature using my MacBook Pro and a bluetooth headset.

Using the Digicel Bermuda sim chip for phone calls instead of Skype because I'm away from the hotel (and their free wifi) during the day when it's convenient to call home, the rates are reasonable for calls and it's quick and easy to use (I just direct dial home). It's actually a regional sim chip because I've used it in several Digicel countries in the Caribbean with good results. I add a few dollars every couple of months to keep the sim chip live and to build up a balance for my next trip.

Call back sim chips also have their place. I used the ekit sim card in Nevis back in February/March...was cheaper than Digicel and wifi could not support good quality VOIP there. Will see if PayToo will work in Grand Cayman early next year (hopefully with better results than Bermuda).

On the PayToo convenience fee I've seen that with other carriers, but don't particularly care for it. Maybe one of the paytoomobile people can clarify for us when they do or don't charge this fee.

I write this message hopefully someone in charge would do something.

I have a reseller account on Paytoo - We make your money mobile and i wanted to withdraw money from my own account.SURPRISE!!!!For more than a week nobody from paytoomobile is likely to answer nor help.It's a considerable sum of money, their limit is 500 /week so I think they did this on purpose so money can cumulate and than disappear.
Just like epassporte!
I wonder there is nobody capable to help and not steal?I need an advice if possible,
Thank you in advance