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Because this also happened to me the first time I used data, and then it never happened again later on. I also remember someone else posting about the same issue on Toggle's twitter. Support answered that this sometimes happens the first time (I don't remember why), if you contact them they will refund the charge. Please post back to tell us how it went. edit: just saw your edit ;) Quote:
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I have also manually set the country IMSI to Australia and it gets full signal so that seems to work well. Thanks for the help people, looks like everything is working fine :). However I will check my credit again a bit later on to see if anything has changed. |
Remember: Roaming is always on outside UK
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Remember: Roaming indicator is always on outside UK. This is the way it is. |
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Since I live in Austria (200m from the border to Switzerland) and work in Switzerland, toggle is THE choice for me, as they have free incoming calls and outgoing rates at the moment are insanely low, even compared with the most expensive monthly all inclusive minutes offers of all swiss providers. BK |
USA Testing
Just added a US number to my SIM, used it in the US and found the following:
It does indeed charge 3p per minute for outgoing calls (test call to US number), and no charge for incoming number. When you call someone in the US, the called party sees the US caller ID. This is different from the behavior I have experienced in Europe, where the +44 number is always shown. You can receive SMS sent to the US number. I did not try forwarding a US cellphone to see if the call would go through, however, I could forward my Google Voice number to the US toggle number and the call went through. I had to manually set the SIM to the US IMSI, when I turned it on in automatic mode it went to the global roaming IMSI. I hope I'm wrong, but I think this will have to change. In the US calls to mobiles are the same cost as calls to landlines because the mobile phone owner pays for the incoming calls (either individually or through a plan.) I don't see that there is a revenue stream to pay for what is essentially free international roaming and no monthly or per call charges for calls to a US number. |
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The only information I could find on their web site: "Get a prepaid monthly Plan with USA and International talk, text and data from only $16/month. Or recharge and pay only 2c/minute, 4c/text and 6c/MB with Pay As You Go" They aren't saying anything regarding incoming calls and Lyca seems to be even cheaper than Toggle. Furthermore, considering the above Lyca rates are in US cents whereas Toggle is charging in £, this would make Toggle more expensive by about 2c/min for calls, 9c/min SMS and 14c/MB data. Lyca must be earning something with their low rates. So, Toggle seems to be getting a comfortable margin on top of that. |
What network[s] is it using?
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Lycamobile in the US charges the same for incoming calls as outgoing calls.
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