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-   -   GT-SIM what's going on?? (https://prepaid.mondo3.com/forum/showthread.php?t=2966)

bourbonkiller 31-03-2008 12:03

Replacement SIM did arrive last week
 
I went to the post office last Thursday and oh wonder, a GT-SIM replacement SIM were in my Postbox. It is wrapped in a identical wrapper than the original SIM came. A Silver sticker is above the Simcard giving you the following details:

Your Old Sim Number: +44 xxxxxxxxxx
Your new Sim Number: +44 xxxxxxxxxx
PIN:
PUK1:

The Number is within the +44-7924-3xxxxx number range. Search on the web says clearly it is a MANX Number.

At present I had no time to try the SIM-card, wondering if it is just a plain SIM or if it comes with some call value (since I had no money left on the SIM).

Greetings from Austria

BK

easyroam- 02-04-2008 00:02

Quote:

Originally Posted by thblob (Post 21366)
Hej,
I tried the card on all 4 German mobile Networks and it works nice.
it even shows inbound CLI and outbound CLI as well.

You have CLI Showing in germany?

thblob 02-04-2008 10:36

Hi Easyroam,

i checked the CLI thing on O2 in Germany calling from my O2 Contract to GT-SIM
maybe i need to check this once more with the GT-SIM roaming on T-D1, Vodafone D2, and E+.

THomas

BTW: does anybody knows if you can use GPRS with the GT-SIM cards as well.
with the old card this was no issue at all. What is the APN now for the new Card ?

bourbonkiller 02-04-2008 17:12

GPRS is gone
 
Hi thblob,

I guess that data roaming for prepaid Simcards is gone. If you look at their website you will see that they only offer GPRS for the postpaid deal and for all of those that buy their mobile phone.

BK

thblob 02-04-2008 19:40

GT Sim having the first issues already ?
 
Hi,

its funny now i can roam on all 4 Networks in Germany and
i have my GTSIM CLI on all outgoing calls (roaming on D1,D2,E+,O2)

BUT i can not reach the GTSIM number from either O2 or D2 thats really
strange ..

Cheers Thomas

thblob 06-04-2008 15:47

GTSIM back again :-)
 
Hi,

i can report its working on D1,D2,E+,O2 in Germany
the SIM can be reached and i get in/outboud CLI on all of my
Calls on all 4 Networks.

Lets hope this time the platform hosted on MANX island is a bit
more stable then the last time ;-)

Thomas

Alfie100 07-04-2008 13:31

Thomas,

You mentioned that inbound calls are free within the EU. Unless i am mistaken GT-SIM charge 19 Euro cents for inbound within the EU at per minute billing.

Please correct me if i am wrong but that does not seem very competitive to me.

regards

Alf

thblob 07-04-2008 15:42

Hi,

Quote:

Originally Posted by Alfie100 (Post 21481)
Thomas,
You mentioned that inbound calls are free within the EU. Unless i am mistaken GT-SIM charge 19 Euro cents for inbound within the EU at per minute billing.
Please correct me if i am wrong but that does not seem very competitive to me. regards Alf

;)

i am not working or getting paid from GTSIM but please have
a look at the website http://www.gt-sim.de/ then click on pricelist
and then on complete pricelist.

Here it says all inbound calls within the EU are free of charge ..
given the fact that you subscribed to the B2C plan (standard plan) it varies when you are on the B2B or GTPhone plan. (these are cheaper for outbound calls but not for inbound).

i tried with my card roaming on D1,D2,E+,O2 in Germany and only outbound calls had been charged to my GTSIM account at 0,26 € per minute (i called my fixed line at home)

So the info on the webpage is a bit misleading if you are not looking at the detailed pricelist ... i guess GTSIM wants to promote the B2B and GTPhone plan. (here the outbound calls are cheaper but you pay for inbound calls)

i have now GTSIM, UM, UM+, Globalsim ;-)

Cheers Thomas

JohnDoe 07-04-2008 16:17

Quote:

Here it says all inbound calls within the EU are free of charge ..
given the fact that you subscribed to the B2C plan (standard plan) it varies when you are on the B2B or GTPhone plan. (these are cheaper for outbound calls but not for inbound).
... den B2C Plan gibt es nicht mehr, das war die Callkey Grundlage und ist ersetzt worden durch 19/29 Eurocent Fest/Mobil und eingehend 19 Eurocent. Im "Ratecalculator" gibt es den B2C Plan schon gar nicht mehr, wenn bei Dir etwas anderes berechnet wurde dann hängt die Nummer noch im falschen System.

Due to the informations provided by the web page and on my own experiences the new billing units are the following 19/29 Euro cents for fixed/mobile and 19 Euro cents for incoming calls within the EU. There is no more B2C plan available.

thblob 07-04-2008 21:04

GTSIM varies in the Price Model ?
 
Hi,

Quote:

Originally Posted by JohnDoe (Post 21485)
Due to the informations provided by the web page and on my own experiences the new billing units are the following 19/29 Euro cents for fixed/mobile and 19 Euro cents for incoming calls within the EU. There is no more B2C plan available.

Maybe its because i have recieved a Replacement SIM
not a new one ?

My new Number is +447924352784 before i had +44-7624103000

please have a look at my CDRīs :
05-04-2008 14:19 49176xx |<– IN GERMANY 1.00 0.00 0.00
04-04-2008 20:57 |–> OUT GERMANY 49176xx 1.00 0.38 0.38
26-03-2008 20:13 |–> OUT GERMANY 496102xxx 1.00 0.26 0.26

so i was chared 0 for inbound beeing called from O2 +49176xxx
0,38 EUR to reach a mobile number +49176-xxx
0.26 EUR to reach a fixed line number +496102xxx

should i complain ? if i would only use the card for outbound calls
then 0,19 EUR for fixed lines and 0,29 for mobile lines would be
a great deal much better then what you get from UML, UML+, Globalsim

another strange thing if you click to order a new card you can
choose a fixed line number to be forwarded to your SIM card ?
"After you purchased your GT-SIM you are able to add additional phone numbers form a selection of 50 countries around the world Country List "

Strange Strange ;-)

Thomas

bbob 08-04-2008 08:27

When I look at the front page of their website it says 0.19 euro to fixed lines and 0.29 euro to mobile numbers.

This rate applies to the gtp plan as the b2b plan has 9.95 monthly rental charge and in the prices part of the site it says no monthly service charge.

thblob as you said you have a replacement card and I asume that this is the old card that does offer no cost for incoming calls.

The site is just not very clear. Even when you have no incoming cost, I could not find a list of countries on the site that have no incoming cost.

On the frontpage it says gprs worldwide 0.10/kb when going to the prices part of the site it says gprs 1 cent per kb, in the pricelist is says 10 kb 0,10 cents. So a little mistake on the frontpage.

When registering it does indeed say that you can have a phone number from 50 different countries. This is a nice option but no where on the website is there any information on this option and on how it works or not.
I can only asume that if you have an incoming number it would cost x euro per month and forwarding the number to your mobile will also not be free of charge (maby this is the 0.19 cent for incoming calls ?), but I can only asume this as their is no information on the site about this option.

Conclusion is that gt-sim at the moment is not a very clear site, there are 3 pricing structures but when buying a card I don't know which one will apply.
When there is free incoming there is no countrylist. The rate calculater only shows the b2b and gtp charges, both have no free incoming.

When buying a card I would really want to know what I am buying and what charges will be applied when calling, this is not very clear and really confusing at gt-sim. I hope they will update their site to give some more info.

MrEd 08-04-2008 08:30

Check for any connection charges or per minute billing. This is often where "cheap" headline rates get increased.

JohnDoe 08-04-2008 08:35

Quote:

Maybe its because i have recieved a Replacement SIM
not a new one ?
I donīt think so, I recived also a replacement SIM.

Quote:

My new Number is +4479243xxxxx before i had +44-76241xxxxxx
Please delete your number :D

Quote:

please have a look at my CDRīs :
05-04-2008 14:19 49176xx |<– IN GERMANY 1.00 0.00 0.00
04-04-2008 20:57 |–> OUT GERMANY 49176xx 1.00 0.38 0.38
26-03-2008 20:13 |–> OUT GERMANY 496102xxx 1.00 0.26 0.26

so i was chared 0 for inbound beeing called from O2 +49176xxx
0,38 EUR to reach a mobile number +49176-xxx
0.26 EUR to reach a fixed line number +496102xxx
I think they have still two billing systems running, because this is the Callkey tariff.

Quote:

should i complain ? if i would only use the card for outbound calls
then 0,19 EUR for fixed lines and 0,29 for mobile lines would be
a great deal much better then what you get from UML, UML+, Globalsim
You must know if your paying now more or less ... ?!
If it would be possible, I would keep the old Callkey tariff, because itīs more favourable then the incoming 19 Euro cent.

Quote:

another strange thing if you click to order a new card you can
choose a fixed line number to be forwarded to your SIM card ?
"After you purchased your GT-SIM you are able to add additional phone numbers form a selection of 50 countries around the world Country List "
Why strange? They offer the same like yackiemobile.com, if you choose one of the DID numbers then incoming calls will be forwarded charge free to your +447924.... number. Good service if it works.

bbob 08-04-2008 08:52

Quote:

"Why strange? They offer the same like yackiemobile.com, if you choose one of the DID numbers then incoming calls will be forwarded charge free to your +447924.... number. Good service if it works."
Yackie does charge for the forwarding. When calling the cell phone direct they have no incoming cost (many countries) when forwarding they do have costs to forward the call.

Gt-Sim is not very clear about this. It would become a huge succes if they would have a did number forwared at no cost to a cell phone and have no incoming cost (roaming), but I thing the 19 cent incoming applies to the forwarded call from the did number, but again gt-sim is not clear about this.

JohnDoe 08-04-2008 09:08

Quote:

Yackie does charge for the forwarding. When calling the cell phone direct they have no incoming cost (many countries) when forwarding they do have costs to forward the call.

Gt-Sim is not very clear about this. It would become a huge succes if they would have a did number forwared at no cost to a cell phone and have no incoming cost (roaming), but I thing the 19 cent incoming applies to the forwarded call from the did number, but again gt-sim is not clear about this.
... read slowly and carefully, I did not wrote that Yackie does forward for null. Yackie does charge 29 Dollar cent for a forwarding.

GT-SIM is clear about this, cause I have it in written form on paper in front of me. DID numbers will be forwarded !tariff free! to the +447924... numbers, but you will be charged for incoming calls 19 Euro cent in EACH case. So the system does not make differences between forwarded DID or a other incoming call.

Dear bbob would you please inform yourself before you write a comment?

bbob 08-04-2008 10:00

Johndo if you would have read my post you would have read that the gt-sim website has very little information. You seem to have something in front of you but when you seem to know everything, please give the the page on the gt-sim website where I can read this, because I can't find that info

If you read a little back in this thread thblob was posting info that he was not charged the 0.19 cent incoming when testing this in germany. So why is he not paying and you have info that even on the 7924 number you are charged 0.19 euro.

I repeat myself the gt-sim website does also mention b2c plan which has 0 cost for incoming calls.

My only point is that the gt-sim website is very confusing and not clear about who is paying what and that there seems to be info you have written form which is not on the gt-sim website.

JohnDoe 08-04-2008 10:14

Quote:

Johndo if you would have read my post you would have read that the gt-sim website has very little information. You seem to have something in front of you but when you seem to know everything, please give the the page on the gt-sim website where I can read this, because I can't find that info
... go to the web page of GT-SIM, click the link "contact us" and let them call you back ... means step in contact with them and let you give yourself answers to your questions ... what about this possibility?

I do find the necessary infos, why you not? :whistling:

Quote:

If you read a little back in this thread thblob was posting info that he was not charged the 0.19 cent incoming when testing this in germany. So why is he not paying and you have info that even on the 7924 number you are charged 0.19 euro.
... I donīt know why he is charged 0 for incoming calls, I GUESS they have still a bug in their billing system or they still do billing two ways ... but it is not the question that I have the to answer to this "wrong" billing case.

Quote:

I repeat myself the gt-sim website does also mention b2c plan which has 0 cost for incoming calls.
Indeed, but if you would contact them by phone they would tell you that this tariff version is obsolete. Thatīs what I mean, get yourself the needed info before you write here comments, which does not reach even in small circles the facts.

Quote:

My only point is that the gt-sim website is very confusing and not clear about who is paying what and that there seems to be info you have written form which is not on the gt-sim website.
What are you crying for? GO AND GET YOURSELF THE INFOS IF YOUR NOT CLEAR ABOUT A SERVICE.

bbob 08-04-2008 11:24

do you really want to continue in a tone like that, saying crying for, I know you don't like me but stop pissing me off like that unless you want to created another mudthrowing thread again and start personal attacks. But maybe this is they way you like to express yourself ?

Yes I can call and they could give me verbal information. But verbal information is not really worth anything.

Verbal information can't be verified. Sure someone on the phone can tell me lots of things and for what I know next month's they can tell me a different story and another customer service rep can tell antoher story.

The internet is the easiest way to communicate with your customers. You can put clear information on your site which can be read by anyone. Also when comparing a service to antoher service it can be easily done.

My only point is that their site does not have this information, and if you feel that I should contact them to clarify these points I can only comment that if they do their job all these questions could have been answered in an faq on their website as these questions are just normal questions. Or maybe it's just time for them to update their website

JohnDoe 08-04-2008 11:37

Quote:

do you really want to continue in a tone like that, saying crying for, I know you don't like me but stop pissing me off like that unless you want to created another mudthrowing thread again and start personal attacks. But maybe this is they way you like to express yourself ?

Yes I can call and they could give me verbal information. But verbal information is not really worth anything.

Verbal information can't be verified. Sure someone on the phone can tell me lots of things and for what I know next month's they can tell me a different story and another customer service rep can tell antoher story.

The internet is the easiest way to communicate with your customers. You can put clear information on your site which can be read by anyone. Also when comparing a service to antoher service it can be easily done.

My only point is that their site does not have this information, and if you feel that I should contact them to clarify these points I can only comment that if they do their job all these questions could have been answered in an faq on their website as these questions are just normal questions. Or maybe it's just time for them to update their website
Iīm getting so tiered of this :mad: ... always this kind of ingrown, infantile and nerve killing comments. Why just canīt you make your own experiences and get on the bottom of questions, issues and problems?

Itīs always the same with you, you donīt bring in here some news, your style to write here is to make rumours and start with other members written fights.

And even more you canīt handle critics, so what do you await?

bbob 08-04-2008 12:24

It's very nice of you to comment in a personal way, it seems that you have a problem if I don't agree with you.

Maybe you should understand that there are different ways of looking at things. You can do it your way I do it my way. You don't have to agree with my way and I don't have to agree with your way.

But explain to me why do you feel the need to insult me calling me what you called me. You comments really show that you can't discuss in a normal way and want to make things personal. As for what you think written fights, I just discuss but your choice it to make this into a written fight by making it personal and using words. Grow up and discuss things normally .

A mirror is also a nice thing, I can't handle critics, have you ever looked into the mirror, go and read this thread and see who started using insulting words here.

Please get back to the topic and show that you can discuss in a grow up way without you going into a stupid fight using words.

JohnDoe 08-04-2008 12:37

Quote:

It's very nice of you to comment in a personal way, it seems that you have a problem if I don't agree with you.
Iīm not nice ... didnīt you get it? :D

Quote:

Maybe you should understand that there are different ways of looking at things. You can do it your way I do it my way. You don't have to agree with my way and I don't have to agree with your way.
1. At which things?
2. There is just the right way for looking at and after things ... :confused:

Quote:

But explain to me why do you feel the need to insult me calling me what you called me. You comments really show that you can't discuss in a normal way and want to make things personal. As for what you think written fights, I just discuss but your choice it to make this into a written fight by making it personal and using words. Grow up and discuss things normally .
Ok, listen Bblob or ButPlop or what ever you call your self these days. I donīt want you as friend and I donīt want to date you, so Iīm going to rip your infantile argument in two pieces, ok? Can you handle this bad, bad words?

Quote:

A mirror is also a nice thing, I can't handle critics, have you ever looked into the mirror, go and read this thread and see who started using insulting words here.
:D ... and yes, every morning itīs a good feeling to see my self in the mirror ...

Quote:

Please get back to the topic and show that you can discuss in a grow up way without you going into a stupid fight using words.
Do you know Gordon Ramsey? Let me tell it in his way ... :p

If you want to comment this further, please go on ... as for me it was my last comment.

Effendi 08-04-2008 13:41

Ok, we are at kindergarten once again... should I close this discussion too? Is it what you are looking for? I'm getting really annoyed. :nono:

BTW I criticized bbob several times but I agree with him talking about gt-sim website which is full of mistakes and totally not clear. I don't care what they can tell by phone, what they write is much more important ad by now (as in the past) gt-sim website is very badly done and often misleading.

JohnDoe 08-04-2008 14:58

Quote:

I'm getting really annoyed.
Totally agree with you. Look at several threads and itīs always somebody involved. Even your own forum Moderators. Why is it allowed still posting rumours and sh.t without any sense?

He is referring the web site which he knows is not trust able, who does need such informations?

The GT web site is one big mess, beginning from the pricing ending by the tariffs. So if I canīt get trustworthy informations by looking at the web site the next step is to contact the guys who are offering the mess and set the things clear.

Fact is, there is no B2C plan any more. It doesnīt matter if they still promote it on the PDF, but this info is at the moment just to get in a personal conversation.

So what we are talking about? If I donīt get the info or if there are discrepancies by visualizing the web site I have to get in contact with them, and thats what Iīm missing here. Straight, objective informations.

Itīs not me the bad guy, but I reserve the right for me to answer sh.t squirellers in their language.

Effendi 08-04-2008 16:06

JohnDoe there's not just bbob and andy among the people involved in quarreling on this forum, lately. There's also you, almost always. So please stop right now, and don't even answer to this post of mine, or I'll close this thread too. This works not only with JohnDoe, but also with bbob and anyone else.

Please go back in topic now and if you or someone else can make things clearer about GT-Sim offer we'll all be grateful, without any annoying post anymore.
Thanks.

JohnDoe 10-04-2008 12:33

Some news for GT-SIM users.

Just had a look to their web site and wondered why they now do advertise 0,39 Euro cent for calls to mobile networks, and surprise, surprise they just raised prices. :mad:

Effendi 10-04-2008 13:04

It seems to be a very unreliable company... :(

VladS 10-04-2008 14:27

To make things even more confusing, my replacement SIM card shows the rate plan as being CallblueGSM (my original card was from Callblue and reactivated by GT), but no rate sheet is available for this plan. Their support 'team' suggested I try to make some calls to figure out what the rates are?!

It looks like I'm all set with a wallet sized ice scraper for next winter...

prion 10-04-2008 18:19

I would not trust this company

thblob 21-04-2008 09:10

GT-Sim Card roaming in the Nordics (Denmark / Sweden)
 
Hi,

i am on a businiess trip in Denmark and Sweden this week
so i tried GT-SIM on the Danish and Swedish Networks.

in Denmark it registers on all 3 Danish GSM Networks (i had no
UMTS Phone with me so i could not test 3G)

It worked on TDC, Telia, Sonofon. the funny thing is the CallerID
sometimes it was like +005500 or +1-800-12345 but it never showed
any real CLID.

Same situation in Sweden i could register on Telia, Tele2, Telenor
also the CLID was very strange somtimes even +7.xxxx

the voice quality was sometimes reasonable but sometimes really bad (even under very good GSM reception) i sounds like they are using VOIP for Termination with a very high compression audio codes.

I tried UML+ (from Jersey) on the same networks as listed above and the quality was much better more like normal GSM based phone calls.

And UML+ is only 0,29 € to fixed lines in Germany (this is where i only tested to). compared to GT-SIM the price i was charged is 0,26 € / Minute

the good thing it was charged correctly according to my online bill .

Minutes Rate Invoiced
20-04-2008 16:53 |–> OUT SWEDEN 496102xxx 3.00 0.26 0.78
20-04-2008 14:37 |–> OUT SWEDEN 496102xxx 3.00 0.26 0.78
20-04-2008 11:53 |–> OUT SWEDEN 496102xxx 1.00 0.26 0.26
20-04-2008 11:16 |–> OUT SWEDEN 496102xxx 6.00 0.26 1.56
20-04-2008 09:19 |–> OUT DENMARK 496102xxx 1.00 0.26 0.26
20-04-2008 08:46 |–> OUT DENMARK 496102xxx 3.00 0.26 0.78


but i would say i will stick only the the UML offers not to GTSIM anymore since the price is only 0,03 € more per Minute but the voice quality is much better and UML seem to be a really more reliable company based in Switzerland then GTSIM (i dont want to mention the wrong pricing on the web page).

So lets see i will do some more tests during this week and on my way back to Germany. You will be updated.

Greetings from Stockholm

Thomas


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