I have also had similar problems with CBW and UM lately. I used to trigger the CBW number with a different phone but many times I did not receive it, untill I dialed 4-5 times! Some times I did not receive it at all.

This is the first issue. The second is that the quality of calling mobiles in some European countries through CBW is not acceptable. Only with landlines it works at a minimum acceptable quality.....

The quality of calls made on cbw is no different than the quality of calls made with many of today's international calling cards which give oodles of minutes for very little...to achieve these low rates they all use portals to internet providers or VOIP which is not landline quality.....it wouldn't surprise me if calls on cbw are not up to the quality of a call say from a landline to another landline but, and I can only speak of my recent experience, I found during June the quality of calls to be acceptable (at least on my end) and I was sucessful over 90% of the time in getting a callback....what company were you roaming on when you had the difficulty...sometimes you have to manually select a different roaming partner manually when this happens.

I tried different networks in the same country (as well as in other countries) but that did not work. The quality of mobile calls to my country was very bad (the other end did not hear me well so I had to spek twice or 3 times!). So it is not a matter of expecting pstn quality but a minimum that would allow communication.

With landlines the quality was more acceptable

Hey gang-

Well- just got back from Rome- my 3rd trip to Europe with my UM phone. I'm glad to say that my callback success rate with CBW was day-and-night different from what I experienced in Venice and Zurich. I got my callback on the first try on each of 7 different occasions. Only once did I have to try a second time. I was using the ITIM network, which interestingly gave me dismal results in Venice.

Anyhow- I'm crossing my fingers that this will be the rule and not the exception! ;)

Dave

I cannot login to the online info of cbw. Does anyone else have the same problem;

Have had the same problem for the last day and a half.

BTW seems to be working now.

it Still will not allow me in....

I was in Rome previous week, too. I wasn't as successful as you in getting CBW callbacks after the first attempt - sometimes I had to retry once or twice. However, I made calls succesfully everytime I needed. I made also one call in the Czech Rep. - the second callback was succesful.