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PrePaidGSM.net Forum (Archived) (https://prepaid.mondo3.com/forum/index.php)
-   International GSM prepaid cards (https://prepaid.mondo3.com/forum/forumdisplay.php?f=25)
-   -   Yackie Mobile and 09: troubles by email (https://prepaid.mondo3.com/forum/showthread.php?t=4673)

Bossman 29-09-2009 00:45
It sounds like it went out to all customers that had credit on their old sim cards. May be after their new system wiped out the credit. According to yackie, they were supposed to transfer the credit to the new sim cards...we'll see.

dg7feq 29-09-2009 07:42
i get one of these emails every few hours. Already 30 or so... I tried to send a email to their contact adress but noone replied...

Keighleyboy 29-09-2009 17:14
Quote:
Originally Posted by VladS (Post 29691)
For the last couple of days I've been bombarded with low balance warning emails from a company called Call-Labs. The email header shows the emails originating from master.yackiehost.com.

Is anyone else getting these emails?

YackieMobile, can you please make them stop?!
I'm still getting many of these...

VladS 29-09-2009 19:14
Mine stopped. The last one came in last night at 12:10AM.

bbob 29-09-2009 21:14
same here first I though it's another scam to get me to some website to leave infromation but now it's yackie.

looks like testing the new serivce is not going very well, time for an update yackie ?

petkow 30-09-2009 09:27
Did anyone actually have the fields properly filled out? Or was it just empty fieldname $references?
Quote:
Your Call-Labs Account number $cardnumber is running low on credit.

There is currently only $credit_currency $currency left on your account which is lower than the warning level defined ($credit_notification)
Your account number for VOIP authentication : $cardnumber

Your account login : $cardalias
Your account password : $password

YackieMobile 30-09-2009 13:09
Well.......

I got those too......and i did not noticed that they was sent by our system.....until a read this post and i spoke to my techs....

First, i'm deeply sorry for this inconvenience.....It was a cron unbloked who did that..

It will be fixed this morning if it's not allready done

Off course dont take care of these emails, just delete them.

and Second, yes we will have our web site updated tomorow morning,

again sorry

regards

Bossman 30-09-2009 23:33
Yacke Mobile, if your plan is to go "Live" accepting orders for sim tomorrow, shouldn't you have sent out your new sim cards to your customers by now, and with their previous credit moved over, as you guys promised.

Has any current customers received the new sim cards, and if you have, did they move the credit over?

YackieMobile 01-10-2009 03:26
Bossman, i told you that we will not deliver a YackieMobile SIM card......and we dont take any order for yackie as we dont sell directly this card anymore......Yackie Mobile will be keeped for Distributors Only......

Our brand name is different....

Bossman 01-10-2009 03:53
It should NOT matter if you deliver a Yackie Mobile sim cards or not. You are still Yackie Mobile and you owe it to your customers to provide replacement sim cards to them and apply any credit thay had on their sim cards. Is this not what you guys promised when things first went down.


Quote:
Originally Posted by YackieMobile (Post 29709)
Bossman, i told you that we will not deliver a YackieMobile SIM card......and we dont take any order for yackie as we dont sell directly this card anymore......Yackie Mobile will be keeped for Distributors Only......

Our brand name is different....


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