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-   -   Yackie Mobile and 09: troubles by email (https://prepaid.mondo3.com/forum/showthread.php?t=4673)

YackieMobile 10-09-2009 16:04

answer.....
 
Please find some answers bellow

Quote:

Originally Posted by petkow (Post 29335)
To a relative outsider I am extremely confused. Perhaps I will attempt to ask Yackie some simple questions:

1. Has your new product been released on time as promised?
October 1, 2009......Yackie Mobile - International SIM card

2. Are there any details of the new service? Is the website information up to date on this matter?
Refere to question one...

3. Do the displayed rates refer to the new service?
The rates will be displayed soon

Lastly, but importantly, Why the constant paranoid fear of being associated here on prepaidgsm with an Icelandic telephone provider, when even your website clearly portrays that your SIM utilises a 00354 numbering range?

09 Mobile who was just a network provider for us went bankrupt in Dec 2009; and as we're not legally connected to the company, we don't think the two entities should be mixed.


Is there any potential problem with your new supplier that you do not want customers to be aware of?

We don't have a new suppliers, the new SIM card is our own developpement and product, we will not resell one Cards from something else, this is a big difference, it's a multi IMSi card offering voice, text, data ( 3G ) and many exclusives new options

And for your information.....Yackie Mobile will not be the Brand Name, even if the Web site will continue to be online....

Stay tuned


.


YackieMobile 10-09-2009 16:10

Quote:

Originally Posted by FBlack_111 (Post 29434)
Has anyone found a disclosure on Yackies web site or in their terms of service that says they can charge for unanswered or canceled calls once the ring back is triggered?

We have decided to do not charge the unanswered or busy call

petkow 10-09-2009 16:22

OK thank you for the updates. So reading from that two main points come out: The first point is that the product launch has been delayed somewhat. The second point is that the current info, rates and icelandic country code still displayed on your website are not related to your new product but to an old defunct one.

Based on that, and based on you not wishing to be associated with your ex Icelandic provider, perhaps you should remove the association from your website before asking that the two should be discussed separately here!

FBlack_111 10-09-2009 16:33

yackie:

Thanks for the responses. I think it's a smart move on your part to not charge fro unanswered calls. I did notice you have a count down clock on your web site for the new launch. I hope it works out for you.

VladS 28-09-2009 17:47

Yackie is Call-Labs?!
 
For the last couple of days I've been bombarded with low balance warning emails from a company called Call-Labs. The email header shows the emails originating from master.yackiehost.com.

Is anyone else getting these emails?

YackieMobile, can you please make them stop?!

petkow 28-09-2009 18:02

Is that what that was? I also got about 10 of them but Yahoo spam protect is efficiently fighting them now.

Great! Yackie is just so very professional!

MATHA531 28-09-2009 18:04

Quote:

Originally Posted by VladS (Post 29691)
For the last couple of days I've been bombarded with low balance warning emails from a company called Call-Labs. The email header shows the emails originating from master.yackiehost.com.

Is anyone else getting these emails?

YackieMobile, can you please make them stop?!

Me too...I reported them as spam and also put them on the automatically to spam list...who the hell are they?

petkow 28-09-2009 18:28

Quote:

Originally Posted by MATHA531 (Post 29693)
...who the hell are they?

Yackie it seems... ;)

Bossman 28-09-2009 18:46

Okay, it was from yackie. I got about 8 of them or so.

Stu 28-09-2009 23:13

I've received similar messages. I didn't spend much time scrutinizing them and just deleted the same.


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