when I sent a email earlier, it came back with a message that the email address does not exist

Hi,

You should take the UM423 SIM from United-Mobile, this should work in Japan (but only, if your phone includes WCDMA - Technology (AKA "UMTS" in Europe) and you are using the network of Softbank (formerly Vodafone Japan)

If you can't get one UM423 at United-mobile contact www.callfrom.de
or http://callfrom.de/CSLH/livehelp.php...1&pingtimes=15

He still has some fresh UM423-SIM-Cards in stock.

MaxRoam seem to be just hot air so far no substance yet

I received Maxroam sim card I bought,- second number is not working at all , no information about inbound sms number , no answer to my questions from support ....

Hope they improve as what everyone has seen / not seen about them so far is not confidence filling. Bad press, no support, and an unsureness of what the product does or does differently.

support
 

Hi guys
Should you have an issue with any MAXroam support email me directly
We are full up to date with supports calls to 3pm today. I am available right now and you should be email to email me direct from forum

No answer from support, so I read again your instructions and found :
Need Help?
call customer service direct from your phone by dialing *MAX (*629)
So I dialed *629 ,- nobody answers , only answering machine and
I was immediately charged 0.29 Euro although on your
"How much does it cost" page
http://www.maxroam.com/how-much-does-it-cost.asp
there is no information about charge calling customer service.
I think it's not fair .

Anyone who is reading this and isn't immediately cynical please feel free to e-mail me with your address at "sean(dot)omahony(at)cubicmobile(dot)com" and I'll send you a free SIM.

My apologies the e-mail address should be: "sean(dot)omahony(at)cubictelecom(dot)com"

Being very very critical about your service I would like to test it before becoming cynical or maybe not if it is ok.

I have written a mail to the above addresse about a free Sim. But till now no response at all.
Yackie that does not have a good name but had an offer for a free sim, responded within 1 day.

So Pat, is this offer still valid, can I mail you all the details or is there no offer or is it that, something I read somewehre in this thread, you a busy doing other things.

Pat , my question to support was :
what is my sms number ?
Answer from team@maxroam.com :
Either number, 001-516-xxx-xxxx, or 001-212-xxx-xxxx will be able to receive SMS .

I sent several test sms messages to these numbers and, of course, they didn't reach my phone .
So my question to you now:
Is the answer I received from Maxroam support (team@maxroam.com ) is correct or not ? Just answer YES or NOT .

Hi ViJU/bobb
As I said you can email me directly now from the forum
I will endeavour to fix any issue TODAY, please email me asap.